Hawthorn Extended Stay by Wyndham Port Arthur

Other than the remodeling the rooms were great and roomy. The elevator was sckecty and the morning after someone I believe had urinated on the floor. Maybe a spill of some sort. Check in was a bit difficult due to showing up a little bit early. But was visiting for local football game so wanted to change clothes and get to game on time. The front desk staff eventually let us check in about 45 minutes before 3. We overall love the room and location was great. After renovations the hotel will be perfect for guest. We would have liked a better breakfast option but I wouldn't focus on breakfast the rooms was the ice breaker. Will stay her again

First, we have stayed in just about every extended stay in port arthur that was on the cheaper side for work. This hotel was being remodeled during our stay and the new rooms were amazing! Giant sinks which is rare for extended stays. Modern look and comfortable. Breakfast was good for a hotel. The gym had adequate cardio equipment. The staff was the highlight, always so helpful and nice throughout our month long stay for work.

We only stayed one night, but had a good experience. The best part of our stay was the service we received when checking in and out. The staff was wonderful and made sure we had everything we needed. The property is undergoing some renovations, but that did not impede our stay at all.

First room had what looked like poop in the tub that I was told was a burn scar from welders. Second room had a dirty dish towel, dirty spoons that were stuck together in the drawer, and an exposed electrical wire from the A/C that was sitting in a small puddle of water (sending photos because it was a safety hazard). There was not enough parking due to the ongoing construction (that I was not aware of before booking). Construction started around 5:30 am, which is too early for hotel guests present in my opinion. Bed and pillows were comfortable. Once renovations are done, it is really just housekeeping issues that can easily be resolved.

The hotel is under construction and remodel but the new rooms are great! We have to be here long term for work and the kitchen is much better than other extended stays! The sink is huge which is a plus! Parking is difficult right now due to the construction taking up half of the lot but it’s a good spot to stay for work.

It was outdated and the pullout was uncomfortable but overall was great

The whole hotel was under construction, check in was super slow, staff was just ok. Our room had no sheets for the extra bed. We had 4 kids with us looking forward to swimming and the pool was not in working order even though we were told on the phone it was. We had to walk to a neighboring hotel for our continental breakfast. Had we known all this prior to booking we would have stayed somewhere else.

The suite was clean, roomy, and sufficiently stacked with supplies.

The staff was amazing!!! Our room was great!!! The only thing is it’s being remodeled and the parking lot was a little bit on the trashy side. However we enjoyed our stay very much and would stay again.