We reserved a 4 bedroom villa and paid for.it 7 days prior to our stay. Trip.com co firmed thw reservation. When got to the place the staff told us all 4 BR villas were fully booked already. So we argued how come we got a confirmation letter. Luckily a 7 BR villa was available so they gave that to us w/o additional charges. Imagine if there were no vacant unit? So we will travel back manila and wasted the trip. The 7 BR villa was ok however the AC in the bedrooms are not adequate to cool the rooms. It was hot during the night and we could not sleep.