格羅夫菲爾德莊園飯店(Grovefield Manor)

Hotel very nice, room small but very clean and lots of attention to detail . Staff very friendly. Breakfast is continental but lots of choice . But the best thing about hotel is the location. On Bus route , walk through chine opposite to beach . Walk into Westbourne for restaurants or there is a pub down the road

This is a lovely family run hotel. We were greeted by Chris and check in was easy and friendly. Our room was spotless and very comfy. We enjoyed the continental breakfast with hot options of porridge, crumpets , toast and muffins . It was a great location. Close to beach and promenade walks to Sandbanks and Bournemouth. Easy walk in to Westbourne. Bus stop right outside. It’s a real bonus to have car parking space on site. We are so pleased we have found this hotel and plan to return in 2024.

Excellent hotel with friendly management. Rooms comfortable and spotless. Coffee, tea, chocolate provided. Able to park throughout stay. Easy access to beach from hotel with 10min walk. Bus access by ferry to Swanage. Beware one or two rooms are quite small. We were disappointed that there was only continental breakfast, but that was well stocked with juices, meat, fruit, cereals and toast/ crumpets. But no bread rolls for meats/ cheeses. Book direct for a better deal.

Very friwndly helpful staff. Spotlessly clean, lots of traditional antiques but light modern touches incorporated well. Stay in their smallest 1 twin bed room for 3 bites- cosy and comfy with nice shower. Saw their king size 4 poster room with separate sitting room and huge bathroom- lovely. Great location, good pub and restaurant couple of doors down. They serve a very nice continental breakfast.

The room was not at all what we were expecting. It was extremely out dated and absolutely nothing like the pictures advertised on their website. The bathroom was dirty and we found hairs in the bed! Very unimpressed I will never return here!! Not worth the money.

Back again, this is my favourite place to come.. manager, welcomes me as always polite he just makes it a pleasure to walk through the door.. very happy with my continental breakfast so fresh and plenty of it.. very happy with my clean room and my comfortable bed. Can’t wait to see you next year..

We enjoyed our overnight stay but would have preferred a cooked breakfast

Wasn’t going to bother leaving a review as my husband already did however the response from one of the managers is laughable and clearly in keeping with the other similar style responses from them where guests dare to leave negative feedback. No acknowledgment of the issue says it all. For the record, I do understand what a pre-authorisation is. I was not happy that your husband had “pre-authorised” £165 instead of £50. On leaving I asked him to void it which he took umbrage to. I wanted it voided. It was your husband who stomped off and swore and indeed dropped the F word in annoyance. To your response: it was cheap and basic. We couldn’t even shower as the “airlock”lasted 18 minutes by which time we’d given up. The bed smelled and there were cobwebs and spiders. The hotel didn’t have anything to offer other than a smelly room and a shower that didn’t function. We didn’t even stay for breakfast. People pay to stay at your establishment. You ought to listen and acknowledge all of their feedback rather than ignoring genuine comments and sweeping it under the carpet and responding in a snarky manner.

Last minute booking for Sat7th Oct. Double room, £152. We have stayed at nicer hotels, it’s basic but as the saying goes you get what you pay for. However, we’ve never stayed at a hotel where the manager has been this rude. Following the way the manger communicated on check out I wouldn’t stay at this hotel again under any circumstances, be warned. At check in we had a pre authorisation placed on a credit card of £160 (after being told the charge was £50). It was queried and the manager said he’d return in full the next day at check out. Come check out we requested the cancelation £160 pre auth and the manger became loud, shouty and started dropping the f bomb. We didn’t complain about anything, we only asked for the £160 pre auth to be cancelled before we checked out. Our room was cheap & basic, had a bit of a stuffy smell, a few too many spiders and cobwebs and the shower took 18 to clear an air lock before water ran. Breakfast is continental (not full English) and finished at 9.30am on a Sunday, pretty early if you’ve had a late Sat night.