溫德姆飯店-帕姆埃爾

Love it here

Palm-Aire disappointed me this trip by putting me in a very old resort building that was away from the main property. I felt unsafe and forgotten so I chose not the stay. Then, when I asked for a refund, no one from their team would answer the call, so I lost out in an experience I wanted for my family. I usually stayed at the Palm-Aire because I've had great experiences in the past, but this trip was terrible. I will not return.

We checked into the 'Queen' building, room 104. Found an infestation of small bugs around the kitchen stove, along the counter top. The bugs had gotten into our food that we had just purchased. (Pictures available) The front desk did not want to help in any way because we booked through *******. Could not get in touch with the Manager, no manager on duty. Very frustrating experience considering we paid almost $800 for three nights at this property. I had to basically argue to get any help. I would never recommend this property.

Booked this property for an adult children family stay. We were absolutely duped and bait/switched. Thought we were getting a 2BR condo on Wyndham resort property but we were placed in an off property, non secured 2 story(no elevator) building. Very disappointed

Malheureusement, on ne nous a pas dit qu’il fallait payer des frais de stationnement. C’était quand même 21 $ US par journée. Ça aurait été bien de le spécifier est-ce que c’est possible d’avoir un remboursement vous croyez?

Ein wenig außerhalb von Key West. Unterkunft und die Anlagen sind hervorragend. Empfehlung für Gäste mit PKW.