塞雷納飯店

La habitación estaba limpia y nos trataron bien en la entrada

They ask for a refundable deposit, which I paid and then “forgot” to refund it. It’s been a week and I’m still waiting.

The staff was very pleasent, and accommodating. The price was low, but not for what we got. Was all tile floors. 1/2 a roll of toilet paper, no tissue paper. The bathroom door looked like it had been kicked in at some point and couldnt close it. Actually looked like a motel you see in a crime show. I will say on the positive side it was adequate for our stay and it was clean. And like I said the staff was very nice!

Bathroom door is falling apart. Shower fixtures need to be replaced. Tv channels didn’t work. Microwave didn’t work. Maintenance guy was rude.

The room was clean but very old. The beds were noisy big bags of something. Not a real matress.

Room smelled smoke, bathroom was dirty and people outside very very loud after 12am. Only good p thing was the super nice lady at check in. Other than that it was a terrible stay

Bed was dirty, bathtub dirty and toilet seat dirty. Staff really nice and courteous.

Room appeared clean upon arrival and smelled ok. After a couple of hours we went to go shower and found cockroaches in the bathroom. We checked out…so we paid for a night and didn’t even sleep there as we didn’t want roaches crawling on us in our sleep. Will not be back. Front desk clerk didn’t seem phased at all when I told her. Just a silent nod.

The front desk staff treated us well, both at check-in and check-out. The reception area is spacious and clean; the room and the bathroom were clean.