美憬閣波利尼亞諾波爾格畢安克度假水療飯店

Siamo arrivati dalla Francia per partecipare a un matrimonio e abbiamo soggiornato in questo meraviglioso resort. Fin dal primo momento, Laura, l’hostess della reception, si è distinta per la sua professionalità, gentilezza e una straordinaria attenzione ai dettagli. Ha organizzato un’accoglienza speciale per noi, facendoci sentire davvero i benvenuti. Durante tutto il soggiorno, Laura si è sempre assicurata che tutto fosse perfetto, rendendo la nostra esperienza indimenticabile. Un grazie di cuore a lei e a tutto lo staff per aver reso questo momento ancora più speciale. Torneremo sicuramente!

Very pretty hotel with good facilities

I raised an issue with the experience on wifi during my stay which was not great. Meant I missed a very important work call. Hotel is very tired and old. Needs refurbishment desperately. Staff were great and do a lot for you. However, small things like the hotel shuttle you’d assume it’s free but you charge €3 ! That to me is a joke. Not 5 star service. Profile on ******* is not accurate. The hotel is a lot more tired and old in reality. For the cost of my stay it was very disappointing

Difficile de comprendre que cet hôtel soit classé 5 * MC Gallery ! Accès difficile au milieu de terres agricoles, hôtel « défraîchi « ( peintures à rénover, serrures qui ne ferment pas , tables bancales,..) , aménagement basique des chambres sans charme , chambres mal isolées… en bref un hôtel club standard de zone touristique avec un mauvais rapport coût / qualité. Sans comparaison avec l’excellent Aquatio Cave Luxury de Matera, pourtant moins cher , que nous venions de quittter

Muy buen hotel sin embargo la ubicación no es la más céntrica. Buena atención, limpio y personal muy amable.

DONT WASTE YOUR $ NOT 5star. It is def not a 5star hotel. Lobby: completely outdated, old.I was in room 118 were the ac never worked, same as wifi (for 2 days). Pool: area is disgusting, all towels are old and threads are running out the edges. Sun beds are full of sunblock and ruined by dirt. The pool itself is turning black on patches, looks like mold, as if there was no maintenance. The staff never came to ask if we wanted something from the bar, instead they were flirting with other customers. We had to walk to the bar to make them pay attention. Music was a local radio. Unacceptable! The lifeguard was on her cellphone all day long and of you asked her something she would had an attitude . Room: ac shot down at 4 am in the morning. Called the front desk, a representative came to the room said there was nothing to do, that I needed to wait until the next day to make a complain. Electricity was shut twice. Next morning I asked to speak to the manager . The solution, a cooler/fan that was dripping water all over the floor, they had to put a towel beneath the machine to stop the water from running. There was a tooth pick on the bidé that was never cleaned in 48hr. Spa: had a couples Aphrodite massage. They were understaffed. Masseurs had jeans on. Only one massage bed. The other one was a wooden table no space to lay your head on (like a massage table). Was charged 200€ for it. I explained all to the manager twice, solution never worked. Portable wifi, not a 5star hotel