白沙Spa度假飯店

Pool, housekeeping & maintenance staff all top notch. Front desk not so much. I booked a King room and my confirmation (which I showed them) said balcony and view. They said that I was booked in a standard King & bkz I booked third party it wasn’t their problem & I would have to straighten it out with Trip.com….wrong answer…Our room was the size of a walk in closet..it reeked of mildew and the bathroom was so small my 6’ husband had to sit sideways on the T-seat….Entry Door didn’t seal closed so flies came in. I looked at the hotel’s own website and even what they advertise as a “standard king” isn’t anything like the room itself. So just be aware that the rooms you see pictures are not the rooms you get AT ALL. Disappointing they wouldn’t make it right.

I would not consider this a resort/spa and it is extremely overpriced - added cost on top of room cost for spa facilities which we did not use. We were supposed to have a balcony room but were on the ground floor. Buildings are outdated. After dark, we needed to walk 2 blocks and go to the 3rd floor of another building to get ice. Bright side, we were steps from the beach.

Glad to be home!! The bed was hard as a rock . The tv remote didn’t work and it was too small to see anyway. Close to the beach. Front desk person was not nice when I left. If I ever come back to pt pleasant beach I would not stay here!!

Great location if you're looking to be close to the beach and boardwalk(walking distance and private access). The wifi was not good in our room (321) unfortunately (no biggie). The room was adequate, VERY firm beds. Watch the shower curtain rod, they're not permanently installed. Overall a nice place regardless of these little things.

Upon check-in there was an unidentified brown liquid all over the carpets. It ruined our socks when we walked through it. After I cleaned it up it was identified to be coffee. My son sat in it, ruining his shorts. The indoor pool filter wasn’t running when we tried to go in, so the water was still and there were bandaids and hair floating on the surface. Our bathroom door hit the toilet when you tried to open it, and there was no where to hang wet towels- not a hook in sight. We checked out a night early because it was so gross. (Our reservation was only for two nights to begin with.) it’s a shame because it’s a nice area.

This is my second stay at the White Sands. We love it because it’s quiet and close to the boardwalk. The beach is private which is very nice and easily accessible from the hotel. The pool is also very nice with plenty of space to enjoy. My only complaint is they take awhile to clean the rooms and while doing so, the walkway seems cluttered and messy.