東城貝斯特韋斯特套房飯店(Best Western East Towne Suites)

This hotel will make just anyone a key to your room, they have multiple authorizations on my card still not taken care of because a feont desk worker repeatedly swiped my card, the microwave didnt work. To top if off nobody was available to actually do anything about making the situation right because the GM was fired understandably

We booked two rooms but when we checked in they only found one room, saying that for some reason one of the rooms was cancelled (not by us). Although we paid for two rooms. The person at the desk said that they just got a new computer system and he couldn’t figure out how to reinstate it, and there was no manager in duty since it was late at night. He did give us a second room; however upon walking into that it was clear that it had not been cleaned-no sheets on the bed, messy bathroom, etc. So we had to go back down and he was able to give us another room. Also, in the morning around 8am housekeeping tried to get into both rooms bc for some reason they thought they were not occupied. And we have been waiting for a manager to contact us all weekend and so far no response. Breakfast was only ok. Very very basic.

まずフロントの対応は悪かった。２ベットの4部屋で予約していたにも関わらず、すごくチェックインに時間が掛かり、まして１部屋は１ベットで、説明しても無理だと思いやめたが、予約と違うのは遺憾である。

The room was unpainted. The mattress was like an old one out of the alley and there were 2 tiny pillows on a king size bed. The breakfast was a joke

The front desk didn’t have a clue how to check me in hopefully I don’t get charged twice. The hotel is getting tired. I think I will stay elsewhere from now on.

We arrived at the motel later in the evening. We had driven a long distance that day. When we got to the motel and checked in we had no problem. The room we got was awesome!

It was middle of road hotel. Check in staff not friendly. Pool only had two towels. Room was fine.