瑪雅海濱度假套房飯店(Riviera Maya Suites)

Lo mejor de lo mejor, alberca e hidromasaje hasta las 10 pm, el personal muy amable, los cuartos súper amplios e incluso con amaca en el balcón. Tiene estacionamiento y eso en esa zona es complejo. Altamente recomendable

El Bungaló no es lo que yo esperaba algo bonito

Excelente ubicación

This was a great place for our family to stay for a couple days, but only a couple day. It has a great location right on 5Th ave, bring ear plugs the music goes all night. The pool was cold but clean. The staff was helpful, friendly and eager to please. The penthouse unit was nice, roof top deck was great. The kitchen left something to desire but functional. There is a grocery store abt a block away, beach just down the road and all the shops and restaurants right on your door step. Just as advertised.

Basically just a room, no coffee pot,no room service. Just the nessicity to sleep. Staff is very nice and friendly. They are very happy to assist you. Right on a very busy street.

The bungalows were amazing. They were spacious, had fully equipped kitchens, thebporch area with hammocks large and relaxing with pario furniture, the decor and thatched roofs were perfect touches. It had lush gardens, a terrific pool, and parking. It was literally steps away, maybe 100 yards from the main avenue yet quiet inside the bungalows. The beach was only 5 mins away. It was a safe and will lit area of town with convenience stores 2 min walking distance and cab posts.

I had so many problems at this hotel. I do not understand how it has such good reviews. First, the room we were given was not the room that was booked or as described in the booking. Next, the television in the room was broken and there was no hot water. We complained and eventually the TV and water were fixed. Hotel also has a bad insect problem. I had flying ants and other insects swarm into the room every night from openings in the bathroom. I complained about this but no attempt was made to resolve it and no other rooms were available. The power for the hotel also went out a few times during my stay. I attempted to obtain a refund for the stay but it was refused by hotel management. I wasted to many hours of my vacation dealing with issues with my room.

Although this property is very pretty and surrounded by gardens it has many issues. The air conditioner was not cold and rattled. The bed was as hard as a rock. It had a thatched roof which racoons tried to break through one night and kept us all awake. Also 5th Avenue is right down the block so you hear music and drunk people yelling all night. Not relaxing at all.

Great location, very friendly and helpful staff, and nice pool. Would definitely stay again!