馬德里桂拉斯高爾夫度假村及水療中心 - 限成人

非常安靜的飯店，泳池不錯，但水療和健身設施不是五星級飯店的品質

Ideal if you’re just there for the golf. The first 5 star hotel I’ve used with a ‘minimum staffing policy’, I perhaps appreciate the staffing difficulties over a holiday period, however all available staff had a positive and efficient manner, however, to expect one member of staff to serve drinks (and producing the drinks) on the veranda most evenings, catering for some 20 guests, with 20/25 minute waits is totally unacceptable for any hotel and certainly not one rated at 5 Star. The management, also when confronted with a dinner table booking debacle stated, ‘we don’t make mistakes’, effectively calling a logistical professional with 30 years professional service ‘a liar’. The hotels location ‘on a golf course’ must certainly be a plus, however it’s also adjacent to a large derelict, ‘awaiting development site’ which, in the main is well screened from the hotel, however it’s close vicinity to ‘lessor accommodations’ you are subjected in rooms close to the boundaries the party sounds until 3am associated with las Américas, exactly what we we trying to avoid. If you have experienced Glen Eagles, Langholm, Dubai, New York, Sydney and Las Vegas, Wynn and the like 5 star experiences, you will be disappointed by the service and attitude of this establishment. If a hotel’s senior management have a ‘we don’t make mistakes’ attitude, there is no hope.

So very disappointed with this hotel . Returned many times but never treated as valued guests. Request a room a year before? Forget it no chance. Maybe restaurant might remember you after a few evenings? No chance. Tge previous year we were shown to what was probably their worst room - v overlooked. When we arrived nowhere to have a drink Our meal times choices couldn’t be met even tho we were half board. You ab need a table outside on the terrace as the inside seating area is pretty grim v old fashioned and no atmosphere Apparently you have to request them a year in advance! Lovely hotel entrance with a plastic flower display which hasnt been changed for years. Bar in the evenings is not staffed so had to search for someone to serve us drinks. Around the pool nice and quiet apart from staff noisily cleaning cutlery and throwing it into a drawer! This happened everyday Asked for a cocktail (pina colada) but bar staff had no idea how to make it Very understaffed not good enough for a 5* hotel. We will never return and will take our custom elsewhere in future

Second year in a row at this wonderful hotel, everything was brilliant, spotless, fab room, stunning views, staff exceptional, food excellent, simply can’t fault the place, for a complete battery charge, this is the place to go. Thank you very much to all at las madregueras, see u next year.

We rarely go anywhere twice, but we have just booked to go back next year. Everything you read is true. Lovely hotel, great staff and the golf set up is brilliant. If you are there at quieter times it is possible to play 1 or 2 ball, just ask the caddy master and he will arrange it if possible. Looking forward to our return.

très jolie ville mais avec un gros manque de propreté dommage il y a différentes belles plages de sable, de galets ou de sable noir . ville très animée beaux magasins , bons restaurants ,pub activités l ile se visite bien il y a de belles randos a y faire