普拉亞布蘭卡Mióptica附近住宿

I am writing this with the earnest aim of helping others make an informed choice before you decide to stay here. I was taken on holiday as a kind gift- for which I am grateful- however, had this been under different circumstances, I would have felt very differently- and the following is facts- 1) All inclusive - the silver wristband has more restrictions than the pandemic - get a gold wristband- you can't get served at certain bars with the silver, go to certain areas, go to the adults only pool etc. - it's ridiculous. (And I was told by the people with the gold bands that theirs was not much better but definitely less restrictions) 2) This is rather serious - over the course of the 7 days, out of the 9 or 10 people I loosely befriended and got talking to, 4 of those people got food poisoning, including myself. That cannot be a coincidence. We all got it on different days, (mine, going by what I was bringing back up, seemed to be a delightful mixture of peppers, mushrooms and mediteranean vegetables) - others said they got it off the salad, others said it was from other foods- so there is clearly a problem here with hygiene or the food - 1 of these people lived with other serious health conditions and because of the food poisoning had to have over 600 euros worth of injections from the Doctor. It's all inclusive- imagine if you didn't have 600 euros spending money in your bank account? The food poisoning passed after 24 hours starvation- but it was very painful and extremely unpleasant during that time - stay close to a toilet! 3) If you want an adults only holiday, this is NOT the resort for you. Mainly families and kids. 4) If you are SINGLE and would be open to a holiday romance, this is NOT the resort for you. Guests are not allowed on the resort for any reason or any length of time day OR night. Rather discriminative towards single people really. 5) The service staff and bar staff are generally lovely- and you can tell they are worked to the bone. It is clearly the management that is the problem. 6) On day 2 of my 7 day holiday, I put a serious complaint in to a manager- she said she or someone would get back to me. Nobody ever did. 7) The air conditioning units in the apartments/rooms are TERRIBLE. It was sometimes cooler outside than with the air con on, on full power (and it only stays on full power for 10-15 minutes, you have to keep pushing the button) - our room often felt like an oven/furnace with no air - uncomfortable 8) Don't bother trying to book in at the steakhouse restaurant. It is (inexplicably?) hardly ever open and always fully booked - even before you arrive - when it is. 9) The Italian restaurant has NO AIR and is swelteringly hot. Also, don't order the spaghetti bolognese - my Mum is NOT a good cook, and her spaghetti bolognese is better than what was offered here. Maybe I just picked the wrong dish? But nothing special. 10) How this hotel has 4 stars is literally beyond me. It should be investigated. Would yo

We found the hotel to be in an excellent location, near the marina, a nice walk to the harbour at the other end of town. Our room was spacious with a lovely balcony and reclining chairs overlooking the pool with a beautiful sea view. The bed was comfortable and the room cleaned thoroughly every day as was the rest of the hotel. The staff were all extremely friendly and helpful. We enjoyed the wide selection of food served in the buffet restaurant with both fish and meat freshly cooked to order if you wanted. There was variety every night of our 10 night stay. We enjoyed our stay and have rebooked for next year.

My young daughter and I have been coming to Caybeach Sun the last few years. We absolutely love coming here. There is an onsite shop that has all the essentials and more, staff in the shop are lovely. There’s 2 big swimming pools, a kids pool and water slides. There’s a pool bar where you can order food and drinks through out the day, staff at the pool bar work very hard getting everyone’s order to them, they are nice and helpful. The apartments are nice, spacious and comfortable. Reception and night staff are absolutely lovely, nothing is ever too much hassle. Especially Andreas who’s always cheerful and nice. One person who really stood out to me this year is Pika the entertainer, my god he is a ball of energy. He is great with the kids. Pika does activities during the day around the pool area and gets families involved adults and children. It’s great fun. Evening entertainment the kids love tattoos and mini disco, there does be bingo, karaoke, just dance and all sorts of evening entertainment for everyone to enjoy. Pika will talk to all the families and get everyone involved. He makes a big effort to speak in English for people like me who aren’t great with the Spanish language just yet . Hats off to pika he is very good at his job. The beach and town are only about 10-15 minute walk or 2-5 mins in a taxi. Great holiday this year.

This hotel was a big let down. We have stayed in Lanzorate many times and never will stay here again. No value for money. We were on the ground floor. Two adults, mother and daughter in one room and my sister in one room by herself next door to us. We were told a Garden view, however, there was no view, we were facing directly into the large public car park. The wall was low with a chain link wire fence on top. Camper vans were parked right up against the fence only a few feet from our patios, with a direct line of vision of our patio and apartments, because of this we could not use the patio. We advised the staff on two occasions but we never received any feedback. Facilities such as hairdryer needs updating/ soap dispenser empty and we had to request tor toilet paper. Otherwise it was spotless and cleaned daily. Catering: The food quality was mediocre not great for a 4 star hotel, no tea/coffee available at lunchtime and when the dishes ran out you had to ask and wait for them to replenish the food. The Italian Restaurant that had to be booked in advance was a disaster - my pasta in my lasagna was raw and my sisters main course was cold. When we brought this to the attention of the server she was very gracious and apologetic and genuinely shocked when she saw our food. Pool: Shortage of Umbrellas: There were plenty of sunbeds but a definite shortage of sun umbrellas. Sunbeds: needs a better system – you had to get a block from the life guard to leave keep your sunbed while you went to eat lunch but if you were gone too long your towel would be removed. Entertainment: There is no proper bar. The bar area at the reception area is very small with one bathroom for ladies and one for gents facing directly into one another - the front of the toilet cistern was broken and the cover was just left on the shelf, there was also no toilet paper. Pool area bar: daytime entertainment for solo artists and DJ was excellent for the small platform and variety of artists was excellent. However, the stage area in the Pool bar was dreadful, it was too small with a low ceiling - the 3 acrobats could not stand up straight on their partners shoulders – appalling. Suggestion: get rid of the small indoor stage replace it with more tables and chairs. Find a dedicated area for a stage area outside for the evening entertainment. Cleanliness/Health and Safety: Pool area, when we arrived down at 7.30am all glasses and items leftover from the night before were still on the tables. The sunbeds were cleaned but the tables and surrounding area still had drink spilt on the ground and tables from the previous day. From 3pm onwards the bins were full and left overflow by the pool side. Also I cannot speak for others, but guests that we met did say to us, they would never return and had similar opinions.

這是一家非常好的酒店,位置優越,所有工作人員都超級樂於助人和友好。我們入住了首選的半膳。我們要求換房間,因爲我們更喜歡下午的陽光,這是由客人關係迅速完成的。首選狀態讓您可以使用更好的房間和一些成人可愛的游泳池和一個休息室,您可以在那裏獲得小吃和飲料(非酒精)。首選早餐休息室非常棒。工作人員很棒,總是願意提供幫助。酒店內的餐廳的選擇非常棒,食物的質量也是如此。我本來會給這家酒店五分之五,但我們對首選休息室的三明治的選擇感到失望,這幾乎是所有的肉(總是薩拉米或火腿),沒有素食主義者或素食主義者的選擇,除非你只想要沙拉和沙拉第二天抱怨說,有一個素食主義者選擇三明治傳播的樣子。如果在半食宿上,你在自助餐廳吃晚餐,或者你可以改變它作爲午餐,在這裏,我們也很難爲素食主義者/素食主義者選擇,是的,有很多蔬菜,但除非你想吃比薩意大利麪真正的選擇,所以在抱怨後,我們很高興看到蔬菜海鮮飯,但失望地發現它裏面有貝類和蔬菜湯,裏面有雞肉,加上許多菜餚被錯誤地簽名,這對任何人來說都是一個真正的危險過敏和再次抱怨,在我們的假期結束時出現了更好的選擇,包括一些很棒的無肉選擇。總的來說,這是一個很棒的酒店,有可愛的工作人員,我也會回去,因爲我們住得很開心,但它可以做得更好。

Last year we had two lovely weeks at Mynd in our apartment with private pool and decided to return for another two weeks. Unfortunately this year it was a totally different vibe… Let’s start with the positives. Cleaning really improved (room and pool areas) and more options to eat at the poolbar (unfortunately still long waiting queues). We had an electric problem in the room so no electricity/airco for one night but it was solved immediately the next morning. Marcos, Daniel, Joelle, Alejandro and all the other guys are really nice (it looked like the others were burnout). Marcos recognizes us immediately and came to shake hands (unfortunately this was the only welcome back feeling we had). Viktor of the animation team is a real plus: very friendly, vivid, good with the kids and speaks different languages. Last but not least the Lallama restaurant was still very good (limited choice and inside dinner so only nice for a couple of times). Now why it didn’t felt like ,comming home as friends, (a quote is written on the mirror in the room). We were welcomed as returning guests with the question ‘is it your first time at Lanzerote?’ and offered a drink out of a paper cup from the reception ,mercado, instead of ‘Marcos bar’. A normal glass of wine was not possible so we paid for our ‘welcome back’ drink at the bar with our halfboard paper (paperless?). Also nothing in our room (last year we had a welcome note with a bottle of wine). The first night we had dinner on the terrace of the restaurant (we really loved the outside dinners last year), but now there is a loudly minidisco going on every night instead of nice live music (they replaced the music to the lobby again which has no ambiance) so we were ‘forced’ having dinners outside the hotel (we booked half-board so a lot of money wasted). Then the pool towels… they weren’t in the room so we went to reception and we had to pay a deposit IN CASH which we didn’t have, so we did not get the towels! This didn’t feel welcoming at all. We paid Mynd a lot of money upfront because we trusted Mynd but we weren’t trusted with 3 pool towels?! Also the thing with reserving sunbeds was very irritating (last year they took the towels away) and the queues at the poolbar were worst then last year because of a paper administration for the guest and only one computer to put in the orders. We wrote an email with our feelings about our stay but never got a real feedback (there was new management) or compensation so we bought expensive bottles of wine with our half board paper (we also wanted some to turnover to another family but also a no-go). We had a lovely holiday thanks to our lovely apartment, the beach and the Rubicon restaurants so WHEN we return we book bed and breakfast and bring cash with us for towels 😉!

I came down for my birthday and the hospitality at THB Tropical Island is unmatched, I have stayed at 4* & 5* and never received a service and welcome as sweet as here. From the premium pool bar to reception, all the employees were incredibly sweet and made the extra mile for my birthday to the point I cannot wait to return. Thank you to the staff here, you guys really deserve it. I will update this review with names as you all deserve a special shout out.