普蘭特城 - 萊克蘭凱藝飯店(Quality Inn Plant City - Lakeland)

Easy check in rooms were very nice and clean staff was very friendly

Aceptable

The hotel itself was okay but our room struggled with hot water during our shower it would go cold and took forever to warm up

There was a very disturbing odor in the room that met us the minute we opened the door. It was overpowering and we could not figure out what it was. It had a 'chemical' type smell to it. We would not have stayed in the room but we were in town for an unexpected family medical emergency and quite a few hotels in the vicinity of the hospital were sold out completely. This hotel advertised as only one room remaining. We checked in close to 10 pm and were exhausted so we used a body spray that we had packed to try and mask the odor. It was a terrible night's sleep. We would not stay in this hotel every again and the price per night was outrageous for what we got. The 'remodel' that this hotel apparently went through took a lot of corners and the floors had not been mopped in some time. The elevator jolted severely when it goes up and down. I don't know if the hotel was trying to mask the scent of pet odor or not in the room but I do not recommend staying here, especially if you do not have a pet and do not need the accommodation.

Absolutely run down disgusting hotel with even more disgusting staff. Go to check in and the very rude clerk BURPS before talking to me only saying words like license and credit card, then BURPS out loud again and just puts door card on counter and walks away. It gets better, urine stained mattresses are piled in the hallways. Get to our room and they had literally very recently used spray paint to paint the tub and oil based paint to paint the interior door. The fumes were overwhelming. The ceiling was full of water stained soft spots and the tv remote didn’t work. $256 for one night in this dump and we left at 9pm because the fumes from the paint gave us headaches. ZERO STARS. I don’t care how much they lower their price or how desperate you are for a place to stay do not stay here because the only thing more disgusting than the hotel is the staff!

Terrible possible toxic odor from applying some type of lacquer to the doors. Shower only had tepid water with no pressure or volume. The elevator made clanging noises and “dropped” with a bump to stop. Felt very unsafe.

Property needs a lot of fixing up - seems like it’s slowly being worked on. Staff weren’t at the front desk - had to get their attention. Breakfast was very limited selections. Average place - we did at least sleep at night.

Everything was great but they charged me $25 extra because I got there before 3. I have never had to do that!

Our room stank. The shower had hair in it. The water never got hot. The bed was fine. It was not what I expected for the money.