The room booked was not meant for 4 people. It has a queen bed and a sofa bed. But no linens for the sofa bed and only 2 towels were provided. We checked in really tired and wanted to sleep, but we were only able to get linens after an hour after making multiple calls to the lobby with just 1 pillow and towels still missing. We were tired and frustrated and finally walked to the lobby to get the rest so we can sleep. The breakfast was good. Room is spacious. Their service needs to be better. When booked for 4 people they need to keep everything ready ahead of time so the guests don't have to go through all this.
翻譯