普萊諾理查森希爾頓惠庭飯店

Hot mess express Horrible experience. We just wanted a restful night after a long road trip and it was anything but that. The bathroom had no soap at all, just shampoo and conditioner. I ended up using shampoo to shower because we were so tired. Then the AC is ridiculously loud. It sounds like an exterior generator. We had to turn it off to be able to sleep. So we sweat the entire night. It automatically turns back on and that was our wake up call at 6am. Breakfast was a greasy, processed, unhealthy mess with no healthy options— unless you want an apple. Ending breakfast at 9:30 am is a bit tone deaf for an extended stay hotel. The refrigerator and cutlery in the rooms weren’t cleaned recently and the dust on the lamps was unacceptable. I’m a travel guru, and chose this place for the location and supposed comforts of home. I knew I failed when we were struggling to fall asleep and my boyfriend asked me, “What informed your decision to choose this place?” Just don’t do it if you want to be comfortable. The value for the price is quite bad.

Good location but customer service does not reflect that of a name brand.