普蘭菲爾德溫德姆戴斯飯店

I was very upset by the state of my NON SMOKING room, which upon opening the door, we were choked by the smell of old, stale cigarettes. This was just the beginning, I had to spend an hour scrubbing the room with my own cleaning products before I felt comfortable letting my daughter touch anything. The AC unit was clogged with so much dust, there were dust bunnies on the floor after i gave it a thorough wipe down, so we would not be compounding the irritation to our lungs brought about by old cigarette smell. The only furniture that was not truly disgusting was the bed and even then we were not able to use their duvet as there many suspect stains. Disgusting and broken shower/tub drain, broken tiles on the bathroom floor ,"mystery" stains on the bathroom walls, shower stall and the (broken) handicap accommodation stool. A chair that had a disgusting stain on the seat. The chair at least proved useful since the room did NOT have a dead bolt (anymore at least, you can see where it was ripped from the wall) and I ended up barricading the door with it at night. Due to the cleanliness, or lack there of, in the room, we did NOT take part in the free breakfast, if their staff cannot properly wipe down a shower of all things, then I dread to think of the state of the ice machine let alone any kitchen utensils that are used every day to feed multiple strangers. If i had had any other option, I would have asked for my money back and stayed elsewhere.

Dirty, without any concern shown by management. If it is really going through remodeling, they are not systematically completing rooms and placing guests in new accommodations. Continental breakfast was a joke and I was too scared to look at room, marked as fitness. We left as quickly as possible after seeing the breakfast.