Residence Inn Anaheim Placentia/Fullerton

很棒的住宿體驗！工作人員很專業而且熱情。有免費早餐，味道不錯。停車費為 9 美元。

Breakfast was amazing, by far the best I have even had at a hotel. They go above and Briton’s keeping the space clean and having extra toppings, sauces, and fresh options. The room we were in was slightly dated but very nice and comfortable. Didn’t love that parking is $9 a night but not to bad compared to many places that are $25-$35 per night.

Carpets and floors were so dirty the bottom of my feet were black when I walked around the room with my shoes off. Had lots of little flies in the room which took me a few days to kill at least a dozen or more of them. Asked 2 times to vacuum the floor at it never happened. They were “short staffed”

Checked in on 6/5/2023 and checked out on 06/11/2023. During our stay the wifi and TV Internet providers (Netflix,Hulu,Prime) were unavailable, property stated their internet provider's server was down and was out of their control. Provided free parking ($9.00 per night) for this inconvenience. Went to the hotel pool on two different days, water was extremely cold. It seems they do have a pool water heater but only turn it on briefly as we felt the warm water coming from the jets but then turned off. On-site laundry did not wash our clothes properly, dryer left clothes extremely damp. Had to hang clothes all over room and blow dry most items. Property sits next to freeway with a ditch in between. First night there witnessed 2 men and a female stealing copper wire from somewhere in the ditch and load it into their car that was parked next to hotel. On our fourth morning, a homeless man with a full face mask was lying on the property's grass under a tree. Man appeared intoxicated as he was twitching his arms and legs everywhere. Property states rooms are "smoking free" but our room smelled like cigarette throughout our stay. I was highly disappointed with most of my stay at this property, especially since we had our 2 small children.

We had to book this room last minute and we were grateful to find this hotel. That being said, there is a lot of room for improvement. Warning to those who stay in building #5. There is a fence at the edge of the property that has been tampered with. There was a homeless woman coming in and out of there and walking in the hotel property. She started yelling horribly for help and and creating unnecessary scene. Apparently according to other guest this issue has been going on for a while. I called the front desk and they are aware. The only reason I’m writing this review is because i think people should know this before they decide to here. The smell in the room was pretty bad. You can smell it on you when after you leave….

The pet fee was way too high for a two-night stay. Our dog was literally in his crate almost the whole time since we wre out doing things during the day, and we still had to pay $100. (There is a very good dog day care a few blocks away we made use of, which accepted our out-of-state pet on short notice). Other than that, it's fine. Layout on rooms is nice and having a full kitchen was convenient.

There was an uneasy odor in the room. Not sure if it was from someone's cooking or not, but it was uncomfortable to sleep in the room. I had to open up the windows to air the room out and leave it open. Perhaps having an air freshener in the rooms would be helpful.

Our stay was exactly how we’d hoped. Close to family and all the amenities of home. The breakfast was a huge bonus. The property allowed to lay around for the three days we were there. Not just a piece of trash but a bag of trash and growing daily. I’m sure the location of homeless brings its added need to clean up the property would be responsible for, sadly.

Parking is not free and $100 tax pet fee even for 1 night stay. Which was never mentioned and hard to find on the website