匹茲堡市中心萬怡飯店(Courtyard Pittsburgh Downtown)

EVERYONE here has exceptional people skills. Top notch folks. The guy at the checkout desk lent me his personal phone charged because my phone was nearly dead and my phone charger was is our truck The food and service at the restaurant connected to the hotel was excellent as well. So enjoyed our stay here. My husband attended a conference at the convention center which was just a half block walk away. I would highly recommend staying here.

I was there three nights and never had the room cleaned or serviced, even though I was away from it for long periods. The last night I asked at the desk for some replacement caffeinated coffee, and only two were left at my door. I had to buy morning coffee at the cafe attached to the hotel.

Great location right downtown with lots of restaurants nearby. We were in town for a football game, which is just a quick 20 minute walk. The lobby is large and comfortable. Rooms themselves are very large with high ceilings. Would absolutely stay here again my next visit to Pittsburgh.

Room was clean. Valet was quick. Staff were all friendly and helpful. All restaurants are within walking distance. There is also a Target about 10 min walk away. We were there for Pirates games and the walk to the stadium was great.

The room was good! Not great, not awful but good. They bathroom was a little worn, definitely showing signs of needing updating. The lamp in the room was kinda wobbly. The location of the hotel is great and does give you lots of options to get around the city.

Pittsburgh is filled with a large contingent of homeless people. It is very unsafe to wander more than a block or two from the hotel. As for the hotel, nice staff and rooms. However, I requested every day room cleaning service but had my room attended only once during a five day stay. This hotel also does not provide complimentary breakfast and has no restaurant at all. Thus, to eat, you have to venture out. The immediate block of the hotel is okay. But I wouldn't recommend going beyond one block away.

Excellent location. Convenient to where we needed to be. Check in process was good, made much better by "night supervisor John" and others behind the desk. Valet was a painful process. Noticed younger valet trying to do peel-outs on Penn Ave with a minivan (thankfully not ours), but it was shocking to witness. Also there is no direction on what to if the valet is full. After circling the building three times, my wife got out of the vehicle to run inside to ask, since NONE of the cars in the valet were attended (empty). Valet was hostile to my wife and very rudely told her that "well, if I have keys I can move the vehicle". After yet another lap of the building I finally turned the vehicle over to valet, but it was tense. Room was good, held the desired temperature pretty consistently. Bed and pillows were awful, as all six of us commented the next morning of that first night how how poorly we all slept. Overall, the room was clean and in good repair, although some additional attention could be given to the shower. We didn't see housekeeping until Day 3 of our stay, which was disappointing. We had to ask for clean towels on Day 2, which they provided. In-hotel dining options were awkward, and a direct connection to the DLL Convention Center was lacking. Checkout was uneventful, but the check out staff wasn't very engaging.

Selected this hotel based on location to be able to walk to events. Took advantage as well of valet parking so when we did need to drive somewhere we were able to do so. The vent for the air conditioning was high on the wall with cold air directly hitting the bed areas. Ice machine was not working on floor of our room. Breakfast was not included in cost.

Everything was ok overall. Staff was friendly. Check in and out was easy. Only two gripes are that we booked a room with a king bed. And we were told that the hotel intentionally over books rooms so that they don’t lose business. So we were provided a room with two queens instead of a king. This really shouldn’t be allowed or ok. If someone books and pays for a specific type of room. That’s what should be provided to them. No remediation was offered. Just a “sorry but that’s how it is” Also, the coffee station in the room had coffee stains all over the counter. Cleaning was a little disappointing. Otherwise everything was fine.