I am shocked that this place is a Springhill Suites in a nice area of Pittsburgh. The layout of the room was not good, the sliding barn doors on the bathrooms (one shower, one toilet) could barely be opened. There was a trundle bed instead of a sleeper sofa, and there were not pillows and blankets for the extra bed. The TV was mounted where no one in the room could comfortably watch it. The fridge was tiny with almost no counter space, and a lot of the hallway reeked of ****. The front desk person was completely uninformed and could not answer any questions about the hotel parking, (she thought it might be included, thought it might be come and go just show them your ”card”, but couldn't answer anything). The very worst part though was the ”breakfast”. It was not staffed at all as far as we could tell, and there was crushed popcorn everywhere, ground into the carpet both at night when we checked in and still there at breakfast. They don't seem to have anyone cleaning even the food area, and trash cans were overflowing. At breakfast there was almost no seating, and what was there was very impractical, totally at the wrong height for eating, and not set up for more than one person. There were very few people eating there during our stay (it was not at all busy). Despite this there were very few things to eat, nothing was refilled or cleaned, we found the muffins were one of the few edible things there, but even though we ate breakfast at different times, there were only one or two muffins and when they were gone, that was it, nothing was refilled. Juice was limited to apple or extremely watered down orange flavored water, no eggs or protein of any kind, one orange, no other fruit, no yogurt, only sugar cereal, only bagels (no other bread selection). This was our last stay of a 2 week road trip, and by far the worse breakfasts that we had anywhere we stayed. Wish we had stayed elsewhere.
