斯諾馬斯景觀線度假村 - 傲途格精選(Viewline Resort Snowmass, Autograph Collection)

Il oved the design of the hotel. The rooms were spacious and comfortable. Service in the bar/restaurant was slow but decent. The servers took my meal before I had finished which was disappointing and it took forever to get my bags, I had to ask 3 times. The shuttle to the music event was great!

Many issues with this stay. Highlights include: ********** advertised a room with a view, when in fact that room type did not have a view option at all. No hand soap in entire hotel evidently, front desk suggested I get on a shuttle and buy some myself. Housekeeping replenished coffee supplies 1 time during 6 day stay. Didn't show up when requested. When towel replenish was requested they didn't show up so we had to use dirty towels that were on the floor. when they did show up, they found the tip but left without finishing the job. Loud leak noise from up above-not sure where. Outlets didn't work. Very convenient location, beautiful setting.

The staff were all very friendly and helpful. Our room on the third floor was clean and had a nice view. The transportation options were a plus and came in very handy for the Jazz Fest. We will definately return.

The lack of control of the air in the room is a massive issue. Had to ask repeatedly for the air to be shut off. The room was either an ice box or incredibly hot with no in between.

I recently had the pleasure of staying at the stunning hotel Viewpoint and would like to share my wonderful experience with you. From the moment I arrived at the hotel, I was greeted by the friendly and helpful staff who made me feel immediately welcome. The lobby was beautifully decorated and had a welcoming a**osphere that set the tone for the rest of my stay. The room was spacious, clean, and beautifully furnished with modern amenities. The bed was extremely comfortable, and I slept soundly every night of my stay. The bathroom was immaculate and had all the necessary toiletries and towels. The hotel's amenities were excellent, including a fitness center, spa, and pool. I especially enjoyed the delicious breakfast buffet that was included in my stay. The variety of food options was impressive, and everything was fresh and tasty. What really set this hotel apart, however, was the exceptional service provided by the staff. They were always willing to go above and beyond to ensure that my stay was enjoyable and comfortable. They were knowledgeable about the local area and offered excellent recommendations for restaurants and activities. Overall, I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The combination of beautiful decor, modern amenities, and exceptional service makes it a top choice for anyone visiting the area. Thank you to the staff for making my stay so memorable!

This is a great property, but just about every room doesn’t have proper working heaters. When you ring front desk, they send an engineer who says “I’ll have parts tomorrow, here is a space heater for the night”. Needless to say a space heater doesn’t work at 15f, nor is it safe. The next day, they come back “it’s a mess, it’ll be a few days, but the space heater will do”. Hang out at the front desk and you’ll hear the complaints and same “excuses/fake fixes”, time and time again. Please, fix this issue! People are paying $800 per night to wear their ski jackets to bed because it’s so darn cold!

I would sell this building to the city and use it for affordable housing. This would be a great placto house staff.

We paid $1,200 for a night, ended up arriving to the hotel at 4:30am due to flights delayed, we ask for late check-out and was told that no availability. We ended up sleeping 3hours only because when we arrived our room had an envelope with another person’s name and the bathtub was clogged. They ended up changing us from room. We got the village view, not the mountain. Lots of light enters the room. Carpet floor and pillow shams were dirty. At around 9:30am drilling sounds of construction woke us up. Got a video of it, which I cannot upload. They don’t have valet, a $1,200 per night resort! From lobby to parking is a 10mins walk, walking on ice. Our experience was horrible. It’s a 2-3 star hotel. They charge too much for the room. We have previously stayed in 5 star hotels and it never compares to this.

AC did not work. Staff was responsive but couldn’t get it fixed. Nothing significant was offered for the inconvenience.