米茨斯拉古娜度假水療飯店(Mitsis Selection Laguna)

All of the staff were amazing. Super friendly and helpful. They took care of us like family. Especially the beach bar staff were #1. We were with a large group of friends and they were so attentive and added a lot of laughter and fun to our experience. I would highly recommend this hotel.

Un perfetto soggiorno. La struttura è molto curata e il cibo davvero ottimo sia al buffet sia nei ristoranti tematici Sicuramente torneremo

Stay was good but I indicated 2A2C and this was not provided and we had to pay additional for 2 children and the price to pay at the hotel counter was at open rate and not at the child rate indicated in your email confirmation.

Very clean. Friendly stuff. Tasty food.

Très beau complexe, on s'y sent extrêmement bien. Le personnel est aux petits soins, vraiment adorable ! Le buffet n'est pas top mais les restaurants sont excellents. Les chambres, notamment la salle de bain mériterait d'être rafraîchie, la propreté des chambres est aussi perfectible pour un 5 étoiles. Petit bémol sur les lumières des couloirs et les clims allumées non stop (pensons à la planète). Des activités et concerts sont proposés c'est top !

They touted themselves as a 5-star, "ultra all inclusive" resort. The resort itself might be more like 4.5 star as it could use a little TLC in some areas. We checked in to find water all over our bathroom floor from an apparent leaky toilet. After 3 different calls to the front desk, an employee came in and laid a towel down in front of the toilet. That was their repair! I had asked various questions (like meal times, how to book reservations at the restaurants, etc.) and was just told to refer to their website. I couldn't even find the correct website! I had to call the front desk and have the lady walk me through each click on the website, only to learn that there were no reservations available at any of their restaurants! I didn't even know there was a gym on the premises until I happened upon it while searching for a restroom. Information at check-in was definitely lacking. Many of the employees there were not really friendly. They appeared to dislike their jobs. We have stayed at many different all inclusive resorts in several different countries, and this has to be the worst service I've ever received, despite the physical beauty of the place. I would recommend they send management and/or staff to an all-inclusive in the Caribbean to learn how to operate. I will also add that the beach is very rocky and not very swimmable. But the rooms were very spacious.

The AC will not be efficient, especially in a very hot day, Food is good, a lot of options, and very tasty, something that you rarely find in an all inclusive. Great activities , the highlight of the facilities is the big pool! Great immense pool, clean water, a lot of chairs around it. Don’t expect too great of the bar service, cocktails are not great! Overall meeting expectations for a luxury all inclusive resort, I will be back if I will chose the room on the ground floor with shared pool option instead of sea view! Top floors are way too hot in the summer.

I don’t usually bother with a review for hotels but this place deserves a shout out for being fantastic! From the 5* greeting with refreshing towels and drinks to the beautiful rooms and heated outdoor pool, we had an excellent stay and would definitely book a Mitsis again

I had an all inclusive at the Laguna Mitsis resort and they did not disappoint. All our needs was anticipated and catered to. I arrived on a very late flight and still had hot food waiting for me. The room was perfect for my needs and all amenities available at all times. The event was a 60th birthday celebration and they pulled out all the stops to make it a success. All in all it was a first class experience and service given with a smile.