Stayed here end Sept 2022. Ideally located. Hasn't great frontage but inside is warm and welcoming. A little dated. Fantastic breakfast and very friendly staff with excellent English. I'd highly recommend this little jewel for its easy access to visit tuscany by train.
The first moment we saw the hotel, that it looked quit new. Also it, is we figured out. We missed a lot a warm feeling and warm atmosphere. The staff was friendly but beside everything felt really cold and quiet. No music, no nice little talks etc. The room was fine, except the pillows, duvet and mattress. Pillows were really hard, mattress was really hard and the duvet was just a blanket and a thin plaid. For in October that’s pretty cold during the night, but for summer is will be enough is guess. I guess the hotel is fine just for one night, if you just need one night. Or maybe a good place for business people. They had loads of space for meetings etc. If you are looking for a warm place when you are traveling with family or as couples, I’m not recommend this place. I wont come back by myself to this place, cos i prefer a warm and lovely place. The breakfast was fine and enough choice.
When I left the tip and noted to clean the room before breakfast and went back into the room, the money and notes I had left were crumpled. Why do you think I would crumple up the paper when I left a little tip and a note for the cleaning lady's happiness? So somebody came to my room.I was talking with front desk manager. but he said I did, someone did, sh. I don't have a problem with 1EUR not being lost, but I feel very bad about the anxiety and distrust of guests when it comes to the part where someone can act in my room during my long stay. I once again express my displeasure with the General manager's dress, appearance and attitude. , I want to call to police. But he didnt want to assist me. he said I did my own . So the need to find solution to find person, the paper must have finger print. but he said I can leave the hotel hahahahahahaha
You’re really just paying for the location/view if you’re lucky. I don’t have much stuff that’s actually BAD to say about the place but it does come up short in several ways. The first thing I noticed was the shower. The shower head was kind of gross to be honest, as well as some of the nooks and crannies of the shower. They definitely clean the shower itself, but I can tell that the shower head has been neglected. Also, if you’re a senior or someone with a disability, I did not see an emergency string thing in the shower that most hotels have. I don’t personally care, but if you’re someone who does, take that into consideration. The air conditioner works but it’s very inefficient. It kinda just shoots the air up a little bit then it falls to the ground and gets ****** up again, continuing the cycle of using the same air. It doesn’t really cool your room at all. I’m sure if I left it for a few days it might but I suppose it brings it down to a tolerable amount. I’m just really picky I guess and I like to sleep in a cool room. I typically give out 4-5 stars to hotels that go above and beyond. The hotel itself is nice enough but you’re really just there for the location which is fine, but it doesn’t make it 5 stars. They provided an electric kettle and tea which I thought was nice, but no drinks in the mini bar or snacks. This is an easy way that they could improve. Overall I definitely enjoyed my stay. There were just a handful of things that could definitely have been better.
訪訪客 Impossibile chiamarla camera, faceva impressione da quanto era tenuta male. Copriletto macchiato in diversi punti, struttura del letto in tessuto talmente sporco che da beige (colore originale) era diventato grigio pieno di macchie. Mobili e muri rovinati, l mobiletto che rivestiva il frigorifero pendeva come la Torre, termoconvettore pieno di polvere e sporco, e non funzionante sino a quando il personale è intervenuto a cambiare le pile del termostato. Il bagno OSCENO!! La muffa impregnata ovunque: nella struttura della doccia, e fra le piastrelle, intorno ai portaoggetti. Piastrelle rotte. Bidet traballante. Asse del water rovinata. Tubature arrugginite. Ci siamo lamentati col personale (chiamiamolo così) in reception dello schifo che c'era in camera, ebbene, CI HANNO DATO RAGIONE!, ammettendo i problemi, ma non ci hanno cambiato camera. Per fortuna ci siamo fermati solo una notte. Ingresso hotel con insegna tutta rovinata e senza cura. E già questo ti fa pensare. Il resto della struttura senza cura, tutto ”buttato lì”. Insomma MAI PIU!! Il gestore dovrebbe vergognarsi di chiamarlo Hotel a 3 stelle.
訪訪客用戶Abbiamo soggiornato lì il 9, insieme a dei nostri amici, ci è stata data la stanza 241 che si affaccia sulla strada principale ! Entrati in stanza abbiamo subito sentito un cattivissimo odore di fogna misto ad un pessimo profumo per ambiente, sul letto vi era una stuoia in ecopelle con sotto un’impronta di un piede, il bagno sporchissimo inguardabile con un dito di polvere ovunque addirittura le formiche che gironzolavano sul lavandino! Siamo stati costretti per il cattivo odore ad aprire la finestra ma essendo su una strada principale il via vai delle macchine, ambulanze , gruppi di ragazzi ecc ecc, abbiamo forse dormito 2 ore in tutto ! La colazione penosa, sembrava di essere in trappola ORRIBILE SCONSIGLIATISSIMO