THIS APARTMENT IS INFESTED WITH PESTS. We had booked a three night stay at what seemed to be a lovely apartment in the heart of Pisa. There aren't many hotel options so we decided to go with Airbnb. Call me crazy but I am use to a certain level of cleanliness.... We got to the apartment one early evening. Walking up the flights of stairs we were immediately greeted by the largest mosquitos we have ever seen. Coming from South Florida we have seen LARGE mosquitoes. These were the biggest we've ever seen! We thought the mosquitoes would stop at the door of the apartment but when we opened we were greeted by an entire colony(maybe multiple) of mosquitoes. Every wall, light fixtures, door, furniture were covered with dead mosquitos from all the previous tenants that had the same problem as we were having. We were killing bugs for as long as we could have our eyes open for. It was the last thing we wanted to be doing after a long day of travel. If it wasn't so late we would have left to a hotel earlier. I notified both Airbnb and the host about the pest problem. Their solution was to have someone come and spray the apartment. This was simply an unacceptable solution. We were in town for a wedding and had no time to wait around for pest control people or want to leave the key for random strangers to possibly go through our personal belongings. IT IS NOT A GUESTS RESPONSIBILITY TO MAINTAIN A HOSTS APARTMENT. This issue is not something any guest should have to deal with. I urge you to please do not book at this apartment. The pictures are deceiving, a complete bait and switch. The apartment is disgustingly maintained. The hosts are no help and refuse to see the customers' concerns. We abandoned the apartment after the first night. Horrible experience. I am an avid camper and my tent would have been a better option than your apartment. You all are so immature and are incapable of running an airono. It is not my responsibility to tell you there is a problem, and especially not a problem of this magnitude! You should be ashamed, running a scam business. Bait and switch. If your apartment was in America I would take you all to court. So unacceptable and I can't believe I am still wasting my breathe with you. Anyone with even a partial backbone would stick up for what is right. You refused to do what was right and you all are upset Airbnb refunded me for this horrible experience you all put us through. I hope you get what you deserve. Oh. Also they leave racist remarks regarding their customers. As an Asian traveler I’d recommend you do some digging and you will find these blatant racist comments.
翻譯