派恩布魯夫凱藝套房飯店(Quality Inn & Suites Pine Bluff AR)

I stayed here and this was the worst mistake. The room was not up to par. The rug was dirty and the non smoking room smelled of smoke. Looks like they have people that live there since there was such a large crowd of people just hanging out. I ended up checking out a day ahead of my original checkout. The guy said no problem and said he would refund me since I won’t be staying. I woke up to additional charges on my card. I called and he said that was a mistake but then went on to say they usually don’t do refunds. Wow!! I would not recommend these shady people to anyone! If you need a nice relaxing hotel this is not what you want.

Hotel clerk was nothing short of amazing, really made me and family feel safe.

It is close to the highway, clean, easily accessible, and has a friendly staff. The breakfast is good, too.

The staff was terrific. The luggage caddy was filthy. The toom had a very musty smell. The bed was good and the bathroom was clean. However, the odor persisted. We won't be back. The hotel needs major updating.

There was not one good thing about our stay here, it doesn't even deserve one star. First up was right after checking in we were not able to get into our room. We received 3 key cards and none of them worked, we had to go back to the front desk for new ones. When we were able to enter the room, as soon as we opened the door we were hit with the intense smell of urine immediately. I have stayed at pet friendly hotels and this one was the absolute worst. The smell of urine was so bad we slept with pillow on our faces to try and eliminate the smell. There were stains all over the floor and wall. The table and chairs were nasty and not clean. Linens and towels were old, worn and stained. There was random broken hardware throughout the room. The phone had more buttons missing than ones that were there. We could hear the tv's from both room on either side of us and also the tv in the lobby. The front of the toilet was dirty, the tub and bathroom floor was dirty. The shower head is no more than 4' high and the tub was so clogged it would not drain. I ended up standing in water up to my calf and I took the fastest shower I could. We got up before dawn and left because we were so disgusted with this place. Do not stay here, staying in our car would have been a better option.

It was filthy burns in yhe sheets the head board had stuff all over it the tv had tape on it the bathroom was dirty the tub didnt drain good... Horrible room

Nice room with clean facilities.

A lot of things in this hotel needs to be updated