皮科裡韋拉套房飯店

Dirty I did so much research and read so many reviews to find a decent and clean hotel. I ended up picking this one even though it had a few bad reviews, because it said it was renovated and under new management. There was no person to check in and we had to call a phone number for someone to come down to the lobby which smelled interesting. The room was dirty. The floors looked like they had never been cleaned. The pillow cases had makeup and yellow stains. The comforter had large interesting, fresh stains. We had to go to the lobby to ask for new sheets 2x before they brought them an hour later and they did not change them for us. They were just dropped off on top of the dirty bed. When we were changing them we found the bottom sheet had a large yellow stain. The bathroom was worse. There were hairs still on the shower walls and the toilet had a pink ring inside and grime around the hinges of the toilet seat. We called the front desk several times and no one ever answered. We had to go all the way to the lobby several times and ended up leaving the hotel within 2 hours of checking in. I was so disappointed as there were several good reviews. The employee who finally brought us the sheets left them there for us to change, also left a lingering smell in our room.

My review is similar to the other reviews on *******. Rooms looks updated but they were dirty. Shower was huge, but the shower floor was terrible because there were lots of hair on floor and walls. Obvious mildew in the corners, and simply overlooked. Guest towels seemed clean, but the shower rug/towel was visibly dirty and stained. Pillow cases looked clean, but the pillow itself looked a bit yellow. My biggest concern is that that a male staff opened my door while I was still in bed with my 4yo son at 9am in the morning. No knock or anything. Used the key and opened my door! Good thing I used the swing arm lock. Called front desk to complain and they were sincerely apologetic, said it was due to a miscommunication with the staff. Even though it was an honest mistake, still unacceptable. Stay here if you’re on a budget, but bring shower slippers and perhaps your own towels and pillows. I personally would not stay here again based on my experience with my door being opened.