堪培拉威布飯店(Vibe Hotel Canberra)

The external design and lobby is beautiful. We were so looking forward to our stay and really wanted to love this hotel. However the service and amenities was lacking for a four star hotel. The staff did not seem very warm and welcoming, which was the first of many unpleasant surprises. Upon checking in we found that the “king bed” still needed to be separated and turned into twin beds, despite us requesting a twin room when booking online. It had been overlooked. They got onto it pretty quickly, but had it been late at night this would have been a problem. As we had a number of bags we requested the use of the luggage trolley. However there was no offer to help with loading or unloading baggage despite us being one small lady and one elderly lady. The mini bar fridge was not cold at all. The drinks were room temperature and I am surprised the Kit Kat in the fridge had not melted! The restaurant and room service menu was very limited and unappetising. The kitchen is only open till 8:30pm. There are no streaming services (e.g Netflix or Foxtel), only FreeTV digital channels. The design of the bathroom was modern and interesting. However the shower could use a towel hook as currently you need to open the shower door (which opens into the main room) and reach a fair distance for the towel. Leading one to be very cold and also not have any privacy when changing for those who might be sharing the room with a family member or friend (instead of a partner). Despite being a four star hotel it does not have a pool, only a gym. Parking underneath the building is an additional $11.50 per 24 hrs but be careful if you go in and out, you may find there are no parking spaces left when you return and you will be directed to the overflow parking station further away. Location wise, it is a stones throw away from the airport which is handy for those travelling by plane. However to get to the city, be prepared to pay a minimum of $40 AUD for a taxi!

Really amazing hotel! Great buffet and service was great. Walking distance to airport

Location : Very near the airport, and yet not noisy at all. Cleanliness : Housekeeping team is not very careful, left previous guest food on the table. Did not vacuum the floor properly. After i have reported the incident, the housekeeping department send a bottle of wine to apologise. Good gesture. Service : Front desk staff & manager is very efficient & helpful. Facilities : Can't commend as did not use at all.

Great hotel within walking distance of airport, well renovated, clean and comfortable stay. Spacious room

Very nice and chic design with close proximity to the airport. You can always take a bus back to the city if you do not wish to drive.