安達凱拉飯店的評論

住宿方回覆: Dear Peter,Thank you for taking the time to share your detailed feedback.We are pleased to hear that you enjoyed our convenient location near the shopping center and night market, as well as the swimming pool on the 3rd floor. We also appreciate your kind comments regarding our luggage service team.At the same time, we sincerely apologize for the inconvenience caused by the slight odor in the room and for any impression of impatience during check-in. Your comments have been shared with the relevant departments to ensure improvements in both room maintenance and service standards.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Warm Regards,Hotel Management

住宿方回覆: 尊敬的Anisurrahmans，安達凱拉酒店向您致以最誠摯的問候！我們謹代表整個團隊，衷心感謝您抽出寶貴時間分享您近期入住體驗的精彩點評。得知您擁有如此非凡的體驗，我們深感欣慰。得知您享受到熱情的接待、舒適潔淨的客房、令人嘆為觀止的城市景觀以及我們無邊際泳池和自助早餐，我們深感欣慰。我們也尤其高興地聽到您對我們員工的認可，他們致力於提供周到而真誠的服務，這是我們一切工作的核心。您的讚賞和推薦對我們意義重大，我們很高興我們的位置、設施和熱情好客為您的旅程增添了難忘的回憶。請放心，我們會將您的讚美傳達給我們的團隊，以鼓勵他們繼續提供最高標準的服務。我們期待在不久的將來再次歡迎您光臨安達凱拉酒店，享受另一次非凡的住宿體驗。此致，管理層安達凱拉酒店

住宿方回覆: 尊敬的客人，感謝您對入住體驗的回饋和讚賞。對於泳池維修造成的不便，以及某些房型的出入限制，我們深感抱歉。我們非常重視您的回饋，並將認真審核，以確保日後溝通更加順暢。此致，管理層，安達基拉酒店

住宿方回覆: 親愛的客人，非常感謝您對我們員工提供的旅遊資訊以及行李員的優質服務的讚賞。雖然由於泳池正在裝修，您未能使用，但我們很高興您對住宿感到滿意，並認為我們的住宿環境舒適宜人，地處芭東的中心位置。我們真心希望在不久的將來能再次為您服務，為您帶來更美好的體驗。此致，安達凱拉酒店管理階層

住宿方回覆: 尊敬的賓客：您好！安達基拉酒店全體員工向您致上最誠摯的問候。感謝您抽出寶貴時間與我們分享您的入住體驗。我們很高興得知您總體上對在安達基拉酒店的住宿感到滿意。同時，我們也非常感謝您對早餐種類和咖啡機的寶貴意見。請放心，我們已認真記錄您的建議，並將對早餐供應和咖啡服務進行改進，以確保未來為賓客提供更愉悅的體驗。您的寶貴意見對我們維護和提升服務品質至關重要。我們衷心希望您能再次造訪安達基拉飯店，並為您提供更優質的服務。此致，安達基拉飯店管理階層

住宿方回覆: Dear Valued Guest,Thank you very much for taking the time to share your recent experience with us. We sincerely apologize that certain aspects of your stay did not meet your expectations.We deeply regret the inconveniences you encountered, including the condition and design of the room facilities, the lack of convenient lighting controls and charging sockets, as well as the limited amenities in the bathroom and fitness area. Your feedback is extremely valuable, and we recognize the areas where improvements are necessary to enhance guest comfort and satisfaction.Please rest assured that we have shared your comments with our management and relevant departments for immediate review and consideration in our ongoing improvement efforts. We are committed to upgrading our facilities and amenities to provide a more pleasant and comfortable experience for all our guests.On a positive note, we are pleased to hear that you appreciated the size of the room, its brightness, and the terrace. We hope that, despite the inconveniences, you were still able to enjoy some aspects of your stay.Once again, we truly apologize for the shortcomings and appreciate your honest feedback, which helps us to improve our services. We do hope to have another opportunity to welcome you back in the future and provide you with a much-improved experience.Kind Regards,The ManagementAndakira Hotel

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback with us.We sincerely apologize for the inconvenience you experienced regarding the noise level, water pressure, shower temperature, and breakfast selection. Please be assured that your comments have been shared with the relevant departments for review and improvement.We are pleased to hear that you appreciated our convenient location, within walking distance to Big C and Banzaan Seafood Market.Your feedback is truly valuable to us, and we hope to have the opportunity to provide you with a much better experience on your next visit.Warm Regards,Hotel Management

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to hear that you appreciated our service and found our team friendly and attentive in meeting your needs. Your kind words are truly encouraging for our staff.At the same time, we sincerely apologize for the issues you experienced regarding the bed linens and the ants in the bathroom. Please be assured that your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. We also appreciate your feedback on the dining experience, which will be considered as we continue to enhance our food presentation and variety.Your feedback is very important to us, and we hope to have the opportunity to welcome you back for an even more comfortable and enjoyable stay in the future.Yours Sincerely,The Management Team

住宿方回覆: 尊敬的宾客：您好！安达基拉酒店（芭东海滩）全体员工向您致以最诚挚的问候！非常感谢您抽出宝贵时间分享您最近入住的精彩体验。我们很高兴得知您拥有愉快的入住体验，并且我们的团队，特别是查·阿科纳多女士，给您留下了深刻的印象。我们为她成为我们团队的一员而感到自豪，您的赞扬之词一定会转达给她。您对我们友好专业的员工、干净舒适的客房以及每日丰富多样的餐饮选择的赞赏，对我们意义非凡。我们也欣慰地看到您认为此次入住物超所值，并且您享受了探索普吉岛美景的乐趣。我们非常荣幸能接待您，并期待您再次光临安达基拉酒店，体验又一次难忘的旅程。此致，安达基拉酒店管理层

住宿方回覆: 感謝您分享您的回饋。我們非常感謝您抽出時間留下評論，尤其是因為這是您第一次入住我們酒店。我們很高興聽到您認為我們的洗衣服務衛生，並且我們了解您對價格和重量的困惑。我們一定會調查此事並澄清任何問題。我們希望將來能再次歡迎您，並為您提供更好的體驗。 Anurak LManagement

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback following your recent stay with us.We appreciate your positive comment about the variety offered at breakfast. However, we are truly sorry to learn that the taste did not meet your expectations and that you were disappointed with certain room buildings, facilities, and the surrounding area.Most importantly, we sincerely apologize for your experience with our front desk service. The level of professionalism and hospitality you described is not the standard we strive to deliver. Please be assured that your comments have been shared with the relevant department for immediate review and improvement.Your feedback is very important to us, as it helps us identify areas where we must do better. We genuinely hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Kind regards,Anurak LManagement Team

住宿方回覆: Dear Valued Guest,Thank you for your wonderful feedback. We’re pleased to know you found great value for money, enjoyed our facilities and clean rooms, and appreciated the convenient location with nearby restaurants and stores.We look forward to welcoming you again in the near future.Kind Regards,The ManagementAndakira Hotel

住宿方回覆: 親愛的塔蒂亞娜，感謝您的讚美之詞，也感謝您再次選擇入住我們酒店。我們很高興得知您喜歡我們酒店寧靜的地理位置、舒適的泳池以及整體氛圍。您的再次光臨對我們意義非凡，我們衷心感謝您的忠誠。期待您的下次光臨，並再次為您服務。此致，安達基拉飯店管理階層

住宿方回覆: 尊敬的Sherly Morales Timosa女士：感謝您的好評和回饋。我們很高興得知您入住愉快，並對我們酒店的清潔程度感到滿意。您的滿意是我們最大的回報。我們期待您再次光臨，享受另一次愉快的入住體驗。此致，安達基拉飯店管理階層