霍馬普吉鎮飯店的評論

住宿方回覆: Dear Ms. Junjunzhou,Thank you for sharing your experience! We’re glad to hear that you found the hotel staff friendly and helpful, especially our team assisting with luggage. It’s also great to know that the family room amenities, like the dining table, induction cooker, and washing machine, made your stay more convenient.We understand that transportation costs in Phuket can add up, and we appreciate you sharing your insights on local dining options—it sounds like a great find! Pricing during peak seasons can fluctuate, and we always recommend checking different platforms for the best rates.We hope you had a wonderful time during the Spring Festival, and we’d love to welcome you back for another stay in the future!Warm regards,HOMA Team

住宿方回覆: Dear Ms. Siu Wai Li,Thank you for your feedback! We're delighted that you found our service friendly and that our team promptly handled any issues. It's great to know you enjoyed the complimentary Zumba and Yoga classes with our professional instructor.We regret that the room view and swimming pool location did not meet your expectations. Your comments are valuable, and we will consider them as we strive to improve our guest experience. We're also glad you found our breakfast offerings to be a pleasant surprise!We appreciate your stay with us and hope to welcome you back for an even better experience in the future.Warm regards,HOMA Team

住宿方回覆: Dear Mr. Yubingtang,Thank you for your detailed and thoughtful review! We're delighted you enjoyed your stay and appreciated our facilities, cleanliness, and service. It's great to know that our pet-friendly environment added to your experience and that the convenience of our location met your needs.Your kind words about our staff's enthusiasm and attention to communication mean a lot to us. We're always here to make your stay as comfortable as possible. We hope to welcome you back again soon! 😊Warm regards,HOMA Team

住宿方回覆: Dear Mr. Lan Faidelay,Thank you for your review! We're delighted you enjoyed the peaceful atmosphere, activities, and eco-friendly touches. Your feedback on the bed size and location is appreciated, and we’re glad our amenities added convenience to your stay. Hope to welcome you back soon! 🌿Warm regards,HOMA Team

住宿方回覆: Dear Ms. Maimaidedajitui,Thank you for choosing HOMA Phuket Town for your holiday and for sharing your thoughts. We are so happy to know you had a great time during your stay. We hope to welcome you back on your next visit. Your satisfaction means a lot to us!Warm regards,HOMA Team

住宿方回覆: Dear Sir,Thank you for choosing HOMA Phuket Town for your holiday and for sharing your thoughts. We are so happy you had a great time during your stay. We hope to welcome you back on your next visit. Your satisfaction means a lot to us!Warm regards,HOMA Team

住宿方回覆: Dear Sir or Madam,Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with HOMA Phuket Town. It's fantastic to know that you enjoyed our comfortable environment, excellent service, and affordable prices. We're glad you appreciated the convenience of nearby restaurants and attractions like the Night Market and the water park.It's great to hear that you found your room spacious, clean, and well-air-conditioned and that you enjoyed our beautiful swimming pool and well-equipped gym. We're especially pleased that you had the chance to enjoy our facilities even after checking out. Your satisfaction is our top priority, and we're thrilled that you had a great experience. Thank you for your kind words, and we look forward to welcoming you back soon!Warm regards,HOMA Team

住宿方回覆: Dear Ms. CA Liu,Thank you for sharing your feedback. We're glad to hear that you found the hotel overall hygienic and worth staying in, as well as conveniently located near Phuket Town. We apologize for the inconveniences you experienced, such as the lack of toiletries, actually, we have upon request. and the need to request room cleaning through the app. Your comments regarding the reception experience are concerning. From our service standard as a service apartment, we don't have the leading service to the guest room unless the guest has lots of luggage, the elderly, is the handicapped, or the gest who was busy with children. However, we’ll make sure to address this issue to ensure all guests feel equally welcomed. Your insights are invaluable, and we’ll work to improve the service for a better experience in the future. Thank you again for bringing this to our attention!Warm regards,HOMA Team

住宿方回覆: Dear Valued Guest,Thank you for your kind review. We are delighted to hear that you found our HOMA Host friendly and that the room was well-equipped. However, we apologize for the stains on the bedsheets and the noise from the air conditioner. We will address these issues to improve our service. We’re glad you enjoyed the lively Chilva Night Market nearby. It’s great to know that it was just a short 10-minute walk for you. We hope to welcome you back soon!Best regards,HOMA Team

住宿方回覆: Dear Sir or Madam,Thank you for choosing HOMA Phuket Town for your holiday and for sharing your thoughts. Regarding your comment about the breakfast, actually, if your room didn't include a breakfast package, you can pay extra at our restaurant. And regarding the room service, we provide the room service menu through the HOMA application which you can make an order. Our sincere apologise if our team didn't mention this to you upon arrival. We hope to welcome you back on your next visit. Your satisfaction means a lot to us!Warm regards,HOMA Team

住宿方回覆: 尊敬的先生或女士，感謝您讓我們注意到這些問題。對於您在入住期間所遇到的不便，我們深感抱歉。您的回饋對我們來說非常寶貴，我們會認真對待這些問題。感謝您的耐心和理解，我們希望將來有機會歡迎您再次光臨，為您提供更好的體驗。如果我們還有什麼可以做的，或者您有任何進一步的疑慮，請隨時告訴我們。

住宿方回覆: Dear Sir or Madam,Thank you for your review! We're delighted to hear that you had a great overall experience. It's wonderful that you enjoyed the convenience of being just a 10-minute walk from the Chillva Night Market and found our facilities to be comprehensive enough to entertain you for half a day. We look forward to welcoming you back!Warm regards,HOMA Team

住宿方回覆: 親愛的 Ellenhz 女士， 感謝您分享您在 HOMA Phuket Town 住宿的詳細評論！我們很高興聽到您喜歡飯店的環境，尤其是屋頂無邊際泳池，可欣賞普吉鎮的壯麗景色。很高興知道您發現餐廳價格實惠，食物美味，屋頂設施方便，包括兒童遊戲室和按摩服務。我們很高興您發現自己喜歡的健身設施和運動課程。您對客房和小廚房的回饋非常寶貴，我們很高興它們在您一個月的住宿期間滿足您的需求。感謝您對我們真誠友善的員工的好評，我們感謝對提供卓越服務的特定團隊成員的認可。對於與前台經理的任何負面體驗，我們深表歉意，並向您保證，我們會認真對待此類回饋。我們感謝您的體諒。我們希望有機會歡迎您再次光臨，享受愉快的入住體驗！

住宿方回覆: 尊敬的先生或女士，感謝您的精彩評論！我們很高興聽到您在我們酒店獲得了非常愉快的體驗，並且喜歡寬敞的房間、現代化的設施和細心的 HOMA 團隊。我們很高興您喜歡義大利餐廳、帶 PS5 的遊戲室、漂亮的游泳池以及每層樓的免費噴泉等設施。我們期待在不久的將來再次歡迎您回來。