普吉島特里薩拉別墅及公寓飯店的評論

住宿方回覆: Dear Ms. Liu,I want to extend my sincere appreciation for taking the time to share your recent experience at Trisara with your family and your longstanding loyalty in returning home away from home.We're thrilled to learn that you had a wonderful stay as usual and that our staff's warm welcome, top-notch service excellence and picturesque surroundings contributed to a truly rejuvenating retreat.It's our pleasure to have had the opportunity to host you, and we appreciate your kind recommendation. Your choice of our resort for your holiday in Phuket is greatly valued, and it brings us immense pleasure to learn that you found solace in our relaxing beach atmosphere and indulged in our hotel facilities, as well as our Jampa farm tour added into your journey with us.Your commendation of our team is truly motivating, and we are grateful for your positive feedback. Your constructive comments inspire us to continuously strive for excellence in providing memorable stays for our guests.We eagerly await the opportunity to welcome you back to Trisara, your second home in Thailand, in the near future.Graciously YoursEdward ChenRoom Division Manager

住宿方回覆: Dear Mr. Huang,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Trisara Resort and that our stunning sea views and exceptional staff service added to your experience. It's wonderful to know that you appreciated our efforts to provide a peaceful atmosphere. We greatly appreciate your kind words about our team members, especially Cartoon, she will be delighted to know that her support and kindness made your stay exceptional.We truly appreciate your kind words and are immensely grateful for your recognition of various facets of our resort. It was a pleasure serving you, and we eagerly look forward to welcoming you back for another experience at your second home in Thailand very soon.Warm regards,Edward ChenRoom Division Manager

住宿方回覆: Dear Ms. Huang,Welcome home!! I want to extend my sincere appreciation for taking the time to share your recent experience at Trisara with your family and your longstanding loyalty in returning home away from home. We're thrilled to learn that you had a wonderful stay as usual and that our staff's warm welcome, top-notch service excellence and picturesque surroundings contributed to a truly rejuvenating retreat. It's our pleasure to have had the opportunity to host you and lovely families, and we appreciate your kind recommendation. Your choice of our resort for your holiday in Phuket is greatly valued, and it brings us immense pleasure to learn that you found solace in our relaxing beach atmosphere and indulged in our hotel facilities.Your commendation of our team is truly motivating, and we are grateful for your positive feedback. Your constructive comments inspire us to continuously strive for excellence in providing memorable stays for our guests. We eagerly await the opportunity to welcome you back to Trisara, your second home in Thailand, in the near future. Graciously Yours Edward Chen Room Division Manager

住宿方回覆: Dear Mr. Tian,Thank you for taking the time to share your detailed feedback following the stay at Trisara! We’re delighted to hear that you and your kids enjoyed the spacious rooms with their stunning sea views, as well as the location and our friendly staff's service. We’re also pleased that you have discovered hermit crabs added to your wonderdul stay.We regret the level of cleanliness at beach was not up to your expectation, and will take it seriously to look into ways to implement our rotational cleanliness schedule to provide a better environment. Your feedback is invaluable to us as we continue to enhance our guest experience. We appreciate your understanding and we are eagerly anticipating the privilege of welcoming you back to Trisara, your treasured home away from home in Thailand. Graciously Your,Edward Chen Room Division Manager

住宿方回覆: Dear Mr. Wang,Thank you for sharing your feedback from your returning stay at Trisara. It's valuable to hear about your experiences, both the positives and areas where you found service for further improvement.I'm glad you enjoyed the location, the room with Seaview, as well as the pools, However, I'm sorry to hear that you found the service below your expectation. We are committed to rectifying this by closely reviewing our processes with our service team to ensure marked improvements.Our sincerest apologies for the inconvenience caused. Your input is valuable to us, and we will work to make the necessary changes for improvement. We hope that you will consider giving us another chance in the future.Graciously YoursEdward ChenRoom Division Manager

住宿方回覆: Dear Valued guest,Thank you for your kind words! We’re delighted to hear that you enjoyed our stunning ocean views and found our location and rooms to your liking. It’s wonderful to know that our staff made a positive impact during your stay by extending their exceptional service mind.Your high recommendation is greatly appreciated, and we look forward to welcoming you back for another peaceful getaway in Phuket!Graciously Your, Edward Chen Room Division Manager