住宿方回覆: Dear guest,Thank you so much for your wonderful review.We are absolutely thrilled to hear that you highly recommend our hotel and found it worthy of a Type 5 standard. It is fantastic to know that you felt the price was reasonable and that you appreciated the beauty of our hotel, especially our unique swimming pools on both levels. We are so glad you found them photogenic.We are also delighted that you noticed the lack of any decoration smell despite being a new hotel. Our team works hard to ensure a comfortable and pleasant environment for all our guests.The convenience of being just across the road from the peaceful Kamala Beach is something we truly value, and we are happy you enjoyed that aspect of our location.It is especially rewarding to hear your positive feedback about our breakfast. We strive to offer a diverse and high-quality selection, and we are glad you enjoyed the local options like the roast duck curry, as well as the surprise of our sushi. Thank you for mentioning the photos of your breakfast – we are sure future guests will find them helpful.We are also pleased that you had a good experience at our Western-style restaurant in the evening and found the food tasty and the price very reasonable. We appreciate you sharing photos of the menu.We understand the challenge with the lack of pictures and the reliance on Google Translate, and we will definitely take your feedback into consideration as we look for ways to improve the dining experience for our international guests. Your description of the dishes as exquisite is truly appreciated.Thank you once again for taking the time to share such a detailed and positive review, complete with photos. We hope to have the pleasure of welcoming you back to our hotel in the future.RegardsAle
住宿方回覆: Dear Ouxima,Thank you so much for sharing such a detailed and glowing review of your stay with us. We are thrilled to hear that we exceeded your expectations and that you found our facilities, services, and overall ambiance to your liking.It is wonderful to know that you appreciated the solid wood furniture, the well-equipped kitchen, and the thoughtful touches like red wine glasses. We are also glad that our 24-hour service and daily housekeeping met your needs and added to your comfort.We are delighted that you enjoyed our swimming pools, both the serene downstairs area and the rooftop pool with its stunning views and bar service. It is great to hear that the location, with its proximity to the beach and convenient underground parking, was ideal for your visit.While we understand that peak period pricing can be higher, we are so happy you felt the value matched the experience and that your stay was worth it. Your kind words motivate our team to continue delivering exceptional experiences for all our guests.We cannot wait to welcome you back for another wonderful stay in the future. Thank you once again for choosing our hotel and for taking the time to share your experience.RegardsAle
住宿方回覆: Dear guest,Thank you so much for your wonderful review.We are thrilled to hear that you enjoyed the environment and found our service to be personalized and attentive throughout your stay. It is great to know that your experience from check-in to check-out was perfect. We look forward to welcoming you back to Marin Hotel on your next visit.RegardsAle
住宿方回覆: Dear XueqixigaodiThank you for taking the time to share your feedback. We’re delighted to hear that you found our hotel to be cost-effective, clean, and modern. We’re also pleased that you appreciated the complete facilities and high hygiene standards.We understand your concerns about the surrounding area being a bit remote. It’s true that our location is more suited for guests visiting nearby amusement parks, but we’re glad you enjoyed the quiet environment. We strive to make travel convenient, and we’re happy to hear that you found the taxi service within 100 RMB to be a good option.We sincerely apologize for any inconsistency in service at the front desk. We take your feedback seriously and will address it with our team to ensure a more respectful and uniform experience for all guests, regardless of their language proficiency.Thank you again for your review, and we hope to welcome you back soon for another enjoyable stay.Grand regardsAle
住宿方回覆: Dear guest,Thank you for the comment. Your comment regarding alternative of food and lack of sunbed will share with team and make it better in the near future. We do apologize for happened inconvenience. We wish to have a chance to serve you again here.Grand regardsAle
住宿方回覆: Dear MohuanshuixingThank you for the comment. We are delighted learn that you were happy with our pool design. Await to have you as our returning guest in a near future.Grand regards.Ale
住宿方回覆: Dear PeipeiGODFirstly, thank you for the comment regarding our hotel and location. We do apologize for the inconvenience regarding your request for late check out. Due to the late check, out is available according to the hotel occupancy and arrival guest on that day. Grand regardsAle
住宿方回覆: Dear guest,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a pleasant stay and that you found our rooms to be clean and comfortable. Our team takes great pride in maintaining a high standard of cleanliness and ensuring that our guests feel at ease during their time with us.We're delighted that you enjoyed the range of facilities we offer, including our swimming pool, restaurant, and gym. Whether you were unwinding by the pool, enjoying a delicious meal at our restaurant, or staying active in our gym, we're glad you found everything to your satisfaction.Our location is indeed a wonderful aspect of our hotel, with easy access to several restaurants, massage parlors, and the beautiful beach nearby. It's fantastic to hear that you were able to explore and enjoy the surrounding area during your stay.Once again, thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back soon for another memorable experience.Grand regardsAle
住宿方回覆: Dear Guest,Thank you for the comment. Great of us to hear that you were happy with our hotel and provided services. We wish to have a chance to serve you here again.Grand regardsAle