普吉島卡馬拉海灘-馬林飯店的評論

住宿方回覆: Dear guest,Thank you so much for your wonderful review.We are absolutely thrilled to hear that you highly recommend our hotel and found it worthy of a Type 5 standard. It is fantastic to know that you felt the price was reasonable and that you appreciated the beauty of our hotel, especially our unique swimming pools on both levels. We are so glad you found them photogenic.We are also delighted that you noticed the lack of any decoration smell despite being a new hotel. Our team works hard to ensure a comfortable and pleasant environment for all our guests.The convenience of being just across the road from the peaceful Kamala Beach is something we truly value, and we are happy you enjoyed that aspect of our location.It is especially rewarding to hear your positive feedback about our breakfast. We strive to offer a diverse and high-quality selection, and we are glad you enjoyed the local options like the roast duck curry, as well as the surprise of our sushi. Thank you for mentioning the photos of your breakfast – we are sure future guests will find them helpful.We are also pleased that you had a good experience at our Western-style restaurant in the evening and found the food tasty and the price very reasonable. We appreciate you sharing photos of the menu.We understand the challenge with the lack of pictures and the reliance on Google Translate, and we will definitely take your feedback into consideration as we look for ways to improve the dining experience for our international guests. Your description of the dishes as exquisite is truly appreciated.Thank you once again for taking the time to share such a detailed and positive review, complete with photos. We hope to have the pleasure of welcoming you back to our hotel in the future.RegardsAle

住宿方回覆: Dear Ouxima,Thank you so much for sharing such a detailed and glowing review of your stay with us. We are thrilled to hear that we exceeded your expectations and that you found our facilities, services, and overall ambiance to your liking.It is wonderful to know that you appreciated the solid wood furniture, the well-equipped kitchen, and the thoughtful touches like red wine glasses. We are also glad that our 24-hour service and daily housekeeping met your needs and added to your comfort.We are delighted that you enjoyed our swimming pools, both the serene downstairs area and the rooftop pool with its stunning views and bar service. It is great to hear that the location, with its proximity to the beach and convenient underground parking, was ideal for your visit.While we understand that peak period pricing can be higher, we are so happy you felt the value matched the experience and that your stay was worth it. Your kind words motivate our team to continue delivering exceptional experiences for all our guests.We cannot wait to welcome you back for another wonderful stay in the future. Thank you once again for choosing our hotel and for taking the time to share your experience.RegardsAle

住宿方回覆: 親愛的 Bujieyuyin，感謝您選擇入住我們酒店並花時間分享您的體驗。我們也很高興得知您對我們的房間、服務和整體環境感到滿意。

住宿方回覆: 親愛的 Kwok 非常感謝您抽出寶貴時間與我們分享您的體驗！我們很高興您住得愉快，並感謝您的詳細回饋。很高興您與我們的工作人員進行了積極的互動，並在您入住期間感到受到歡迎。滿意你的孩子。我們為提供舒適的住宿和適合家庭的設施而感到自豪。我們期待您和您的家人再次光臨，享受愉快的住宿體驗！

住宿方回覆: 尊敬的客人，感謝您的評論。我們很高興得知您對我們的酒店感到滿意。對於拖鞋帶來的不舒服，我們深感抱歉。然而，您的所有評論都將與我們分享，並且我們肯定會改進我們的服務，使其在未來變得更好。

住宿方回覆: Dear guest,Thank you so much for your wonderful review.We are thrilled to hear that you enjoyed the environment and found our service to be personalized and attentive throughout your stay. It is great to know that your experience from check-in to check-out was perfect. We look forward to welcoming you back to Marin Hotel on your next visit.RegardsAle

住宿方回覆: Dear XueqixigaodiThank you for taking the time to share your feedback. We’re delighted to hear that you found our hotel to be cost-effective, clean, and modern. We’re also pleased that you appreciated the complete facilities and high hygiene standards.We understand your concerns about the surrounding area being a bit remote. It’s true that our location is more suited for guests visiting nearby amusement parks, but we’re glad you enjoyed the quiet environment. We strive to make travel convenient, and we’re happy to hear that you found the taxi service within 100 RMB to be a good option.We sincerely apologize for any inconsistency in service at the front desk. We take your feedback seriously and will address it with our team to ensure a more respectful and uniform experience for all guests, regardless of their language proficiency.Thank you again for your review, and we hope to welcome you back soon for another enjoyable stay.Grand regardsAle

住宿方回覆: 親愛的Rainni，感謝您分享您的經驗。您評論的所有細節都將與團隊分享並集思廣益，以改進並使其變得更好。對於發生的一切不舒服的事情，我們深表歉意。我們希望再次在這裡為您服務。

住宿方回覆: Dear guest,Thank you for the comment. Your comment regarding alternative of food and lack of sunbed will share with team and make it better in the near future. We do apologize for happened inconvenience. We wish to have a chance to serve you again here.Grand regardsAle

住宿方回覆: 親愛的客人，感謝您抽出寶貴時間與我們分享您的回饋。對於您在住宿期間遇到的任何不便，我們深表歉意。您的意見對我們很重要，因為它們有助於我們改進服務。我們感謝您對早餐選擇的建議，並且一定會在未來的改進中考慮它。感謝您提供有關夜間泳池景觀的回饋，我們很高興您喜歡它。我們將審查我們的政策，以確保為客人提供清晰和一致的服務。如果您想進一步討論您的體驗，請隨時直接與我們聯繫。我們希望有機會歡迎您回來並在未來為您提供更愉快的體驗。

住宿方回覆: Dear MohuanshuixingThank you for the comment. We are delighted learn that you were happy with our pool design. Await to have you as our returning guest in a near future.Grand regards.Ale

住宿方回覆: Dear PeipeiGODFirstly, thank you for the comment regarding our hotel and location. We do apologize for the inconvenience regarding your request for late check out. Due to the late check, out is available according to the hotel occupancy and arrival guest on that day. Grand regardsAle

住宿方回覆: 親愛的 Imdaisyyy很高興得知您對我們的酒店和早餐感到滿意。您的評論將是我們今後做得更好的巨大動力。期待您在不久的將來成為我們的回頭客。

住宿方回覆: Dear guest,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a pleasant stay and that you found our rooms to be clean and comfortable. Our team takes great pride in maintaining a high standard of cleanliness and ensuring that our guests feel at ease during their time with us.We're delighted that you enjoyed the range of facilities we offer, including our swimming pool, restaurant, and gym. Whether you were unwinding by the pool, enjoying a delicious meal at our restaurant, or staying active in our gym, we're glad you found everything to your satisfaction.Our location is indeed a wonderful aspect of our hotel, with easy access to several restaurants, massage parlors, and the beautiful beach nearby. It's fantastic to hear that you were able to explore and enjoy the surrounding area during your stay.Once again, thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back soon for another memorable experience.Grand regardsAle