The staff was absolutely lovely. It was our anniversary and they gave us a really cute presentation for our room. The whole place is very clean and the pool was amazing. The food (breakfast, room service) was really good, the only thing they didn’t have is alcohol even though they had a swim up bar. The location isn’t great as it’s far from most things so you will have to take taxis or your own form of transportation. I would definitely recommend this hotel for anyone traveling to Phuket! I would go back 10/10