富國拉菲斯塔-希爾頓格芮精選飯店 （Curio Collection by Hilton）的評論

住宿方回覆: 親愛的客人，真誠感謝您的熱情評價並花時間分享如此詳細的回饋。我們非常高興您的入住體驗能有如此熱情的服務、美麗的泳池和海灘，以及從枕頭偏好到難忘的周年紀念驚喜等高水準的舒適體驗。您對我們的行李員和管理團隊的讚美對我們來說意義重大。我們也非常自豪地聽到我們的美食滿足了像您這樣的經驗豐富的旅行者的期望。 La Festa Phu Quoc 的宗旨是為我們的客人創造真誠而個性化的時刻，我們很高興能為您做到這一點。我們期待未來與您一起慶祝更多特別的里程碑。最誠摯的問候，Justin Kim 總經理

住宿方回覆: Dear Mr./Ms. Sofiiiiiii,Thank you for such a thoughtful and detailed review.We're thrilled to hear that our team’s warm hospitality, clean rooms, and diverse breakfast options made your stay enjoyable. Your feedback about breakfast variety is appreciated and will be shared with our culinary team. It's also wonderful that you made the most of our location in Sunset Town, and that the nightly fireworks added magic to your trip!We hope to welcome you again for another meaningful stay in the near future.Best wishes,Justin KimGeneral Manager

住宿方回覆: 尊敬的客人，感謝您與我們分享您的詳細回饋。雖然我們很高興聽到您喜歡我們的設施、風景優美的地理位置，並最終能夠觀看煙火，但我們真的很遺憾地得知您的入住體驗和房間分配沒有達到您的期望。我們了解從私人陽台欣賞煙火對您來說有多重要，我們對房間視野不全給您帶來的不便深表歉意。我們已記錄您對我們的入住流程靈活性和服務速度的評價，並將其分享給我們的前台團隊，以便改進。您的回饋有助於我們提升賓客體驗，我們衷心感謝您的理解。我們希望有機會再次歡迎您，並為您提供真正體現我們對卓越承諾的住宿體驗。此致，賈斯汀金總經理

住宿方回覆: Dear Ms. La La E,Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that your stay at La Festa Phu Quoc was filled with memorable moments — from enjoying the sunset and fireworks from your sea view terrace to experiencing our thoughtfully prepared in-room amenities.Your kind words about our team’s service and the hotel’s convenience and cleanliness truly mean a lot. We're thrilled that every aspect of your stay met your expectations, and we can’t wait to welcome you back for another unforgettable experience.Warm regards,Justin KimGeneral Manager

住宿方回覆: Dear Mr./Ms. 紫色的浪漫,Thank you for your kind words and perfect rating.We're so pleased you enjoyed the panoramic sea views from your room and the convenience of being near iconic spots like the cable car, Kiss Bridge, and Kiss of the Sea show. Your compliments mean a lot to our team, and we're happy that you found the hotel’s location ideal for enjoying both relaxation and exploration.We hope to see you again soon at La Festa Phu Quoc!Sincerely,Justin KimGeneral Manager

住宿方回覆: Dear valued guest,Thank you for taking the time to share your wonderful five-star review! It brings us great joy to hear that you enjoyed the ambiance and offerings at Mare. Your satisfaction is our top priority, and we are so pleased to have met your expectations.We hope to welcome you back again in the near future.Sincerely,Justin KimGeneral Manager

住宿方回覆: 尊敬的先生/小姐 卡夫，非常感謝您出色的五星評價！我們很高興聽到您在 La Festa Phu Quoc 的住宿是一次難忘的經歷。您的鼓勵激勵我們持續提供卓越的服務，為所有客人打造完美的住宿體驗。我們迫不及待地想再次見到您！此致，賈斯汀金總經理

住宿方回覆: 親愛的 A 小姐，感謝您親切而詳細的評論！我們很高興聽到您在富國島拉菲斯塔酒店過得愉快，我們非常感謝您對服務、位置和設施的回饋。我們很高興您發現酒店的位置非常適合觀看煙火，但我們很遺憾在海之吻表演當晚天氣不太好。很高興聽到我們的大多數團隊成員都能用英語提供幫助，我們一定會考慮您對泳池服務員溝通能力的反饋，以改善我們的服務。我們希望很快能再次歡迎您，為您帶來另一個難忘的體驗——希望下一場「海之吻」演出能有完美的天氣！誠摯的問候，賈斯汀金總經理

住宿方回覆: 尊敬的客人，感謝您的熱情評價！我們很高興聽到您在 La Festa Phu Quoc 的住宿體驗超出了您的預期。您的好評激勵著我們繼續提供一流的服務，確保每位客人都能擁有非凡的體驗。我們期待很快再次接待您！此致，賈斯汀金總經理

住宿方回覆: Dear Mr./Ms. btboyn,We're incredibly grateful for your wonderful review. Knowing that you enjoyed your time with us brings joy to our entire team. Thank you for recognizing our efforts—we're truly honored.We hope to welcome you again in the near future.Best wishes,Justin KimGeneral Manager

住宿方回覆: Dear Mr./Ms. Lavender ci,Your five-star review made our day! We're delighted to know that your visit to La Festa Phu Quoc was exceptional. Thank you for choosing us—we truly appreciate your support.Looking forward to your next stay.Kind regards,Justin KimGeneral Manager

住宿方回覆: Dear Valued Guest,We truly appreciate your perfect rating and kind words! We're delighted that you enjoyed our convenient location, modern facilities, and comfortable accommodations. Your mention of the cleanliness and proximity to key attractions like the Kiss Bridge and Kiss of the Sea show means a lot to us.We hope to see you again soon for another unforgettable visit!Best regards,Justin KimGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share such a comprehensive and glowing review of your recent stay at La Festa Phu Quoc, Curio Collection by Hilton. We are honored to be included in your top three hotel experiences on Phu Quoc Island and delighted that you ranked us as your top choice!It’s wonderful to hear how much you enjoyed your stay. We're also grateful for your kind words about our breakfast, pool, and service in English. And thank you for the practical reminder about mosquito repellent—very thoughtful advice for fellow travelers.We’re thrilled you had such a memorable time, and we truly look forward to welcoming you back on your next adventure to La Festa Phu Quoc.Warm regards,Justin KimGeneral Manager

住宿方回覆: 親愛的天空 Tin Hung 女士，感謝您的好評和精彩的評分！正是像您這樣的客人讓我們的工作如此有意義。我們很高興聽到一切都符合您的期望。我們希望很快能再次接待您。最誠摯的問候，賈斯汀金總經理