住宿方回覆: Dear Valued Guest,We sincerely appreciate you taking the time to provide your valuable feedback regarding your experience at our hotel.We regret the unclear labeling on the shampoo bottles, as well as the excessive display of items in the lobby area which may have caused some discomfort. Please rest assured that these issues have been promptly reviewed and addressed.Furthermore, we have taken steps to enhance our staff’s service attitude, improve the amenities in the rooms, and maintain the cleanliness of the reception area to deliver a more refined and professional service.We look forward to welcoming you again on your future visits so you can experience the positive improvements firsthand.Best regards,Hotel Management