JW萬豪鳳凰城沙漠嶺度假村

I really appreciate how they have plenty of bottled water, even when we politely ask for it multiple times in a row lol. Plus, the room is super clean. However, it was a bit disappointing when we parked in the self-park area, and the golf cart driver saw us even though it was already evening. He didn’t even offer to share his ride with us! To be fair, the self-park area is quite a distance from the lobby, so a walk wasn’t really an option. Also, we missed out on the slides because of the lightning, which was a bummer!

We celebrated 2 friends birthdays over a weekend trip. We had to pay extra to guarantee connecting rooms but it was worth it. The hotel is beautiful with several pools and a water park with a lazy river. The only downside was the bathroom floor and shower area could have been cleaner. But Clara Jane was at the check in desk, she was in training still but did an amazing job helping me. She sent a follow up card to our room and birthday treats for my friends. Great personal touches that mean a lot!! The restaurant choices for dinner were limited as one of them was closed for a few weeks.

Beautiful resort ,beautiful location perfect for couples and families

We got two rooms and one of our rooms had roaches that must’ve came out at night. When waking up in the morning we found 2 in our bathroom and scattered up the wall into a vent when the bathroom was in use. Made our stay afterwards like we were walking on eggshells.

El hotel es enorme, se ve que le han invertido en remodelaciones. Al ser tan grande el estacionamiento es lejos y el costo del Valet parking diario es alto. Me gusto mucho que hay bastantes amenididas para adolescentes como Water Park y el Arcade