Omar as my room service deliverer was delightful, quick and efficient. Leo, the shuttle driver put my back and on off, was happy and conversational - clearly after 9 years loves his job at Hilton. Ryan at the front desk was super useful when I didn't know where to go to get the shuttle at the airport and friendly and helpful at the front desk.
Stayed for work for a few days, so did not pay out of my own pocket so I cannot talk to value for money. Got a very large room with fridge and microwave, as well as a single cup coffee maker. The room was clean and had a big desk as well as a couch and coffee table. The bed was comfy. The A/C worked well. The bathroom was clean and had nice towels, as well as shampoo etc. Even with a great number of student athletes first thing in the morning, there was plenty of breakfast for everybody, including hot and cold and many options. Coffee available all day. The free WiFi was great and allowed streaming. Linen and cleaning service daily. Can't think of any improvements. Good location off the interstate on north side of Phoenix in walking distance to a variety of restaurant and shops, including a large WalMart with groceries. Staff was friendly and helpful. Did not use pool, but noticed a number of other guests did.
訪訪客用戶We made a reservation for Tuesday Jan 24th through Friday Jan 27th 2023. We were with our 2 granddaughters (8 and 10) and needed a room for three nights. When we got into town we checked in and put the room on our debit card The room was in such poor condition that we decided not to stay. The bathtub was cracked and had been repaired several times, in the shower and bathroom tile was coming off and had come off the walls, the kitchenette stove and burners were rusty and poorly maintained, the whole room was in similar condition. We decided to find another hotel, so we checked out and didn't use the room. The front desk employee told us that we had to wait until the next day to talk with the manager. The next day the manager said that we had to pay for the whole 3 days. even though we didn't stay at all. This is just wrong, unethical and dishonest. I'm going to tell everyone I can how HOMETOWNE STUDIOS PHOENIX - DUNLAP AVE stole from us. GUESTS BEWARE.