鳳凰城Arizona Latino Arts and Cultural Center (ALAC)附近住宿

我是一個狂熱的旅行者，從未有過如此糟糕的酒店體驗。我是一個獨行女旅客，他們把我放進的第一個房間在電梯附近很吵，然後隔壁房間的聲音很大，直到晚上10:30 pm才從樓上的屋頂震動著-我沒有被警告說會有DJ在那兒玩直到晚上11點最後我又被轉移到了較低的樓層-他們應該首先做到這一點。酒店比酒店更關心成為時髦的夜總會。每次房間搬遷花費的時間都超過了應有的時間，工作人員似乎對我的要求感到不便。浴室淋浴花了很長時間才熱身，水壓也很低。每個房間都有餐廳菜單，但沒有客房服務。奇怪，好的，好吧，我用我的10美元信用額訂購了辣椒Mac和奶酪。一小部分花了20美元，餐廳很困惑，我想讓他們在準備取貨時給我打電話。然後，我得以退還第一晚的住宿，但是當我檢查信用卡對帳單時，他們又向我收取了104美元的額外費用！ ！ ！ ！我打了電話，他們說他們犯了一個錯誤，將撥回89，剩下的就是房費。再次真誠的道歉。我告訴他們，我從未有過如此糟糕的酒店經歷，而且我再也不會待在那兒了-除了線上經理的。如果您想度過輕鬆愉快的安靜假期-前往其他地方。他們更喜歡成為時尚的酒吧，而不是迷人的酒店。

I wanted to love this place. I was so excited after I booked it, but unfortunately it was not a great stay. I also want to say that all of the employees were very nice and tried to be helpful. I think a lot of the problems lie in the concept. Is it a hotel or is it a bar/venue? We came prepared with a stock of ear plugs and a white noise machine. It didn’t do much good. I expected to be kept up a little later than usual, but I didn’t expect to be woken up early the next morning by loud, thumpy music pumping through the speakers in the courtyard bar/venue music. If you’re loud at night, it would be nice to have it be a little quieter in the morning. In addition, they didn’t seem to soundproof during the renovation. The people above us sounded like a herd of elephants between 3-5 am every night we were there. I’m not sure what they were doing up there, but it was certainly loud. Request a top floor if you decide to brave a stay. Now for something good: The location is spectacular. We were there to see a show at the Van Buren and it was a quick walk to the venue. There were also a ton of great restaurants and bars in walking distance and downtown is very close. ANNND… back to a few more gripes: It was kind of gross. It wasn’t filthy gross, but it didn’t look as if it had been recently remodeled. There was dust everywhere, bits of plastic and paper trash on the floor, and the shower head was in dire need of de-calcification. Why do I have to unscrew the lightbulbs to turn the lights out? Seriously? No switch… If I pay between $250-270 a night for a hotel, I should not have to pay $4 for a cup of coffee in the morning. It’s fine if the restaurant (the only source of coffee in the hotel) doesn’t want to give the hotel guests free coffee, but the hotel should provide coffee for their guests. I mean: you’ve kept me up late, woken me up early, AND you’re charging me $4 to get a cup of coffee (that I have to get dressed to fetch)?!?!?!?!? There should be a law against this sort of thing. While I’m on the subject: Paying the aforementioned price for a hotel should also guarantee that I don’t have to wipe my butt with 80 grit sandpaper. Some decent toilet paper would go a long way. Fellow Travelers: If you think you might want a nightcap, be prepared and put something in the fridge in your room. The bar doesn’t keep to its posted hours and the bartenders I had couldn’t always make a decent cocktail. If you’re a beer and a shot type, you’ll probably be fine. If the bar is closed you can always treat yourself to a $15 can of barely drinkable wine from the restaurant… or a $4 cup of coffee. But hey, did I mention the location?

位置靠近許多市中心景點。工作人員很友好,設施乾淨,維護得很好。房間舒適乾淨。早餐足夠容納飢餓的早晨食慾。肉桂卷是點。我建議隨時住在這裏。享受我短暫的一晚住宿。

我每年平均出差180天。我愛使館套房,儘可能多地呆在裏面。作爲鑽石會員,我多年來都可以說,酒吧的Rob是我見過的最真誠的人之一。整個員工,比利,餐飲經理以及銷售人員艾琳·康特瑞斯都是一流的,每個人都想方設法讓這家酒店脫穎而出,給人留下好印象。我每次來鳳凰城都會確保住這家大使館套房,不僅因爲工作人員,而且因爲這裏非常乾淨,非常漂亮。

我們旅行的最後一晚住在這裏,因爲它靠近機場,而且能夠在房間內容納4人以上(最多6人)。酒店本身很好,非常一般。下午游泳池沒有陽光,這是負值,因爲這意味着冬天比較冷,儘管有些熱。房間很大,有一個完整的廚房,這是很好的。我拿了幾顆星星做家務清潔,因爲前幾個客人在房間裏留下了一條溼毛巾,給孩子蓋的毯子上全是污漬(噁心,連小孩都抱怨)。總之,在飛機起飛前一晚,我們很方便,但下次我們還是會到別的地方去。

早期建築由Frank Lloyd Wright設計，Hilton頂尖品牌，慕名而來，不虛此行～環境一流，服務熱情，Wright粉不容錯過！Valet停車65美金（車就停在大門口正對麪露天停車場）/ 自助停要停到後面停車樓，大約25美金一晚。門口小夥子很坦誠，把兩種方式都介紹了一遍，果斷🅿️樓，避免暴晒。前台熱情周到，送歡迎水、地圖，找房間變成了Tour，有趣～夜幕下的華爾道夫彷彿與世隔絕的沙漠綠洲，光從FLW的織塊中漫溢，當初的細節仍能尋到眾多蛛絲馬跡……最有趣的是，據說自Hoover之後的歷任總統都入住過此地，就是找半天沒找到奧巴馬和川普……；）

我們來這裏開會。我們的房間很好,很乾淨,擁有我們需要的一切。花園維護得很好,該地區很容易步行。房間裏有冰箱,保險箱和微波爐。牀很舒服,有一把漂亮的皮椅和腳踏車可以使用。我唯一的抱怨是當我們到達時(下午5點)房間前面有垃圾,一直呆到第二天下午。每天度假村的許多地方都有糖和奶油包和咖啡杯蓋。我們有幾個招待會,工作人員不能再細心了。他們做了一份很棒的工作,爲飲料和食物服務。他們也在清理工作上。工作做得很好。我們有一天也吃了一頓飯。那頓飯似乎沒有那麼好。我們花了45分鐘才吃到我們的飯菜。度假村的街對面有一些可以步行的餐館,購物中心和老城區斯科茨代爾也在附近。