金邊Raffles International College附近住宿

非常好的景觀，早上起床就能看到湄公河，房間很大有兩個空調，冰箱製冷效果極強。樓下就有超市，還有一個華潤萬家。酒店check in區域和酒店本體分離大約20m左右，當天很晚落地也能有保障。酒店可以單獨購買早餐，5刀一位，泳池就在餐廳外，景觀很好，豬肉燒麥非常好吃。 但需要注意的是，酒店提供的是桶裝水，而且沒有拖鞋，其他都很好，網速挺快的。房間門開門需要刷卡後向右轉兩圈才能開鎖，關門也一樣，安全性強。

本人位28樓景觀冇敵，地方便利，走路五分鐘到金界，地面保安嚴密，值得一讚，但小配套設施有些缺陷泳池桑拿房聚集閒置人員，令本人只看一眼，房間內浴屏破選令污水橫流， 房內時鐘永遠是10善10分，就會連電視也要清請工作人員到房調教叁次之多也未能收看中文台？電視柜下也沒有清理之前貴客的物件，房內有一盞燈不停閃礫？硬件配套優越，但在打分上可以減去小小管理層監管 的不足，可能本人是吹毛求疵，但本人再來金邊也會入住，望能改善。

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

金界綜合度假酒店，入住的時候會有安檢算是比較安全的酒店。距離湄公河和大皇宮都比較近，早餐也比較豐富，入住酒店帶孩子也比較舒服，游泳池價格不貴，安全性又有保障，樓下有**整體還可以。

在那裏最初住了2晚,然後被告知我們不得不呆2周,因爲航班上有陽性病例,甚至不確定是否是這種情況,酒店接待員在宣佈時只是微笑。房間髒,問保潔的時候清潔工要錢!她打掃後還是按我的標準髒的。浴墊是舊灰色的,撕裂,牀單隨着年齡的增長而發黃,我可以應付,但表面的黑色髒是不能接受的。最後不得不自己打掃房間。你必須要求乾淨的毛巾和衛生紙。我們本來應該每天吃3頓飯,他們忘記了前2天的早餐。然後食物在每次都比之前的奇怪時間早:早餐@06:30,午餐@11:00,晚餐@16:30。這是質量差的食物,只是溫暖,午餐可能與午餐一樣送,因爲幾乎冷。食物垃圾在每個門外,在電梯旁,晚上有貓在四處遊蕩,四處散落垃圾。這是有史以來最糟糕的體驗。不要來這家酒店!

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

優點： 1.位置優越，貼臨主幹道，距離中央市場非常近，買水果很方便。 2.餐食很好，早餐熱食較多，符合中國飲食習慣。如煮品粉面、炒飯炒麪、油條豆漿、煎蛋培根。雙面煎基本是全熟的。無糖酸奶很醇厚。時令水果新鮮。沙拉能選千島、芝麻、原味三種醬。西點有可頌、巧克力夾心可頌等。 3.中文服務，前台可以説中文。 4.屋內設施齊全，電動窗簾、冰箱、保險櫃。電梯也是刷卡樓層制。 缺點： 1.洗衣房和健身房是樓頂加建的，沒有電梯。 2.洗衣房沒有乾衣機，常住還是有不便。

26年後回到這座城市,非常令人興奮,所以我選擇了市中心附近的一家酒店。我通過booking.com預訂了市中心酒店。我要求機場接送,但即使我同意他們的出租車費15美元,也沒有人接我。我需要出租車,因爲我當天要去一個重要的會議。會議結束後,一位朋友把我送到了酒店,我發現酒店坐落在一條非常繁忙的街道上,靠近酒吧和商店。無論如何,我已經預訂了。前台告訴我要額外支付金額,因爲已經是晚上8點左右了,我需要睡覺,所以才支付。房間很小,沒有排氣,窗戶不能打開。枕頭套有污漬,有點臭。早餐很好,工作人員很友好,樂於助人,即使酒店不是那麼棒,也使它更好。在該地區周圍散步後,我發現附近有更好的選擇。所以下次我會去另一個酒店。

前台24小時服務，房間乾淨寬敞，床單被套手感很好很舒服。雖然沒有熱水，但金邊每天都有三十幾度，從外面回來馬上沖涼就不會覺得水很涼。 酒店地點蠻好，旁邊就是OLD MARKET和NIGHT MARKET，到河邊和塔山寺也走路幾分鐘，王宮、博物館、中心市場也都很近。 總之，是性價比很高的酒店😆

酒店各方面都非常出色 不愧是五星奢華品牌 重點表揚一下前台Lydie 我在退房去機場前急需一種葯品 Lydie得知後及時在網絡上購買 並跟催客服將葯品在我出發前半小時送到 讓我可以安心出行 內心倍感温暖 非常感謝Lydie的幫助！