住宿方回覆: Dear Ms. Sanmu,Warm greetings from Raffles Hotel [Phnom Penh], and thank you for sharing such a beautifully detailed review of your recent stay with us.It was an absolute pleasure to welcome you and your husband on such a special occasion as your wedding anniversary. We are truly delighted to know that our team’s efforts in preparing your room, along with the wine, cake, and dessert, added a joyful touch to your celebration. Your kind words about our service, the elegance of our historic property, and the warmth of our colleagues mean a great deal to us, as we take pride in delivering a refined yet heartfelt hospitality experience.We are equally pleased that you enjoyed the central location of our hotel, the convenience of our tuk-tuk service, and the culinary journey at The Royal Restaurant. Knowing that both the flavors of our Cambodian–French fusion cuisine and the attentiveness of our team left such a positive impression is truly rewarding.Your high recommendation is the greatest compliment we could receive, and we very much look forward to welcoming you back for another memorable stay in the near future.With warmest regards,DagmarGeneral Manager
住宿方回覆: Dear Ms. Huleiji,Thank you for your thoughtful and beautifully detailed reflections on your recent stay with us at Raffles Hotel. It is truly a pleasure to hear how our unique blend of timeless French architecture and modern hospitality resonated with you, enriching your experience in Phnom Penh.We take great pride in our storied history, from the distinguished guests who have graced our halls to the intimate touches that make every stay memorable. It delights us to know that moments such as the personal care at our cigar bar, the serene ambiance of our pool, and the expert touch of our spa therapists left a lasting impression.We are especially pleased that our exclusive tuk-tuk service enhanced your convenience and comfort. This distinctive feature, imported directly from Singapore, was designed to provide our guests with a seamless, authentic, and hassle-free way to explore the city. Your less on this appreciation of this thoughtful service, and the ease it brings compared to conventional taxis, is truly gratifying.Thank you once again for choosing Raffles Hotel. We look forward to welcoming you back for another exceptional experience where history, comfort, and impeccable service come together in perfect harmony.Warm regards,DagmarGeneral Manager
Horth
行政套房
入住於 2025 年 9 月
商務出差
3 則評論
10/10
超棒
發布於 2025 年 10 月 8 日
My stay at Raffles Hotel Le Royal in Phnom Penh was nothing short of exceptional. From the moment I arrived, I was welcomed with warm Cambodian hospitality and impeccable service that truly made me feel like a valued guest.
翻譯
住宿方回覆: Dear Mr. HorthWe very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dagmar General Manager
Fernweh
泳池景斯特特大床房
入住於 2025 年 6 月
獨自出遊
5 則評論
10/10
超棒
發布於 2025 年 7 月 20 日
Stunning Hotel in very convenient location and very caring staff. Will certainly recommend and hope to return.
翻譯
住宿方回覆: Dear Fernweh,Thank you for your kind words about our hotel and staff. We are delighted to hear that you enjoyed your stay and found our location convenient. We look forward to welcoming you back in the future.Sincerely,Dagmar General Manager
Miao Sha
斯特特大床房
入住於 2025 年 5 月
獨自出遊
3 則評論
10/10
超棒
發布於 2025 年 6 月 21 日
I loved the hotel! It was clean and comfy. They upgraded my room and prepared birthday decorations. It was a magical experience.
翻譯
6/8
住宿方回覆: Dear Ms. Sha,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and appreciated the special birthday decorations. It is always our aim to create memorable experiences for our guestsWe sincerely hope to welcome you back to our oasis of elegance and hospitality soon, where every detail awaits to exceed your expectations once again.Sincerely,DagmarGeneral Manager
訪客用戶
斯特雙床房
入住於 2025 年 5 月
家庭出遊
3 則評論
9.0/10
滿意
發布於 2025 年 6 月 15 日
Raffles has always her long & rich standing history which attracts visitors the most. The Ellephant Bar, is a heritage.
翻譯
住宿方回覆: Dear Mr. Ka Man,Thank you for your kind words about Raffles Hotel Le Royal and the Elephant Bar. We take great pride in our history and heritage, and we are delighted to hear that you appreciate it as much as we do.We sincerely hope to welcome you back to our oasis of elegance and hospitality soon, where every detail awaits to exceed your expectations once again.Sincerely,Dagmar General Manager
BenTail
斯特特大床房
入住於 2025 年 3 月
夫妻/情侶出遊
2 則評論
10/10
超棒
發布於 2025 年 6 月 9 日
Magnifique propriété avec une histoire chargée et passionnante. Chambre confortable et bonne literie. Très belle piscine, bonne salle de gym, et petit déjeuner de qualité. Staff très professionnel.
翻譯
住宿方回覆: Dear Mr. BenTail,We thank you for your kind comments about our hotel and for appreciating our history, our comfort, as well as our professional staff. Your satisfaction is our priority, we hope to have the pleasure of welcoming you back soon, and we look forward to providing you with an event more memorable experience next time.Sincerely, Dagmar General Manager
nannan
斯特雙床房
入住於 2025 年 6 月
家庭出遊
12 則評論
10/10
超棒
發布於 2025 年 8 月 15 日
非常好!美!
住宿方回覆: Dear Nannan,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay at Raffles Hotel Le Royal. Your satisfaction is our highest priority, and we look forward to welcoming you back soon.Sincerely,Dagmar General Manager
訪客用戶
斯特特大床房
入住於 2025 年 4 月
商務出差
1 則評論
9.5/10
極佳
發布於 2025 年 5 月 20 日
A beautiful historical place! U can feel the old day goodness here!
翻譯
住宿方回覆: Dear Valued Guest,Thank you for your delightful feedback about Raffles Hotel Le Royal. We are thrilled to hear that you enjoyed the historical charm of our establishment. Your appreciation motivates us to maintain the unique ambiance that we are known for.We hope to have the pleasure of welcoming you back soon, and we look forward to providing you with an event more memorable experience next time.Sincerely,Dagmar General Manager
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泳池景斯特雙床房
入住於 2025 年 4 月
好友出遊
6 則評論
9.5/10
極佳
發布於 2025 年 6 月 4 日
濃郁的南洋風,適合慵懶度假
住宿方回覆: Dear Value Guest,Thank you for your compliments regarding our hotel’s Nanyang style. We are pleased to hear that you enjoyed a leisurely vacation. We look forward to your next visit.Sincerely, Dagmar General Manager
We enjoyed our stay at the Raffles very much. The hotel is beautiful and the location is excellent. The only thing we were disappointed with was the spa. The receptionist was not very professional. I tried to make appointment for facial, she told me that she would call me back but never did. My sister-in-law had booked for a manicure but when she went to the spa, she was told that they couldn’t do it as they did have enough staff.
翻譯
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
斯特特大床房
入住於 2025 年 1 月
夫妻/情侶出遊
57 則評論
10/10
超棒
發布於 2025 年 2 月 4 日
Amazing experience at the Raffles Hotel Le Royal in Phnom Penh. The location is excellent to explore the capital of Cambodia. The service is next level. The French colonial architecture of the hotel is so beautiful and inspiring.