住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you enjoyed the spacious grounds and amenities of our farm-style resort, including the swimming pool and sports areas.We appreciate your comments about the room facilities and will take them into consideration for future improvements. It's great to know that our staff made a positive impression with their enthusiasm and assistance.We hope to welcome you back for another stay and provide an even better experience.Rathana Som (Mr.) Room Division Manager Cambodian Country Club & Hotel
ELVIS
豪華一室房
入住於 2024 年 12 月
商務出差
6 則評論
1.0/5
發布於 2025 年 1 月 16 日
房間普通,沒有熱水且灰塵多廁所髒無法接受。早餐選項少服務人員態度差!
6/9
住宿方回覆: Dear ELVIS,Thank you for your feedback regarding your recent stay. We sincerely apologize for the issues you encountered with the hot water and the cleanliness of the toilet. This is not the standard we aim to uphold, and we take your comments seriously.We also appreciate your input about the breakfast options and service. Your insights will help us address these areas for improvement.We regret that your experience did not meet your expectations and hope to have the chance to provide a better experience in the future.Best regards,Rathana SOM (Mr.)Room Division ManagerCambodian Country Club
Anantingzhuanzhu
高級雙人房
入住於 2025 年 2 月
商務出差
2 則評論
4.2/5
很好
發布於 2025 年 3 月 5 日
適合老外,環境設施不錯。但是飲食一般,如果不適應西餐的人,謹慎推薦
住宿方回覆: Dear Valued Guest,Greetings from Cambodian Country Club!Thank you for sharing your feedback with us. We are pleased to hear that you found our environment and facilities suitable and enjoyable for international guests.We appreciate your honest remarks regarding the food options. We strive to cater to a variety of tastes, and your feedback is valuable in helping us improve our menu offerings. We will certainly take your comments into consideration to provide a more diverse dining experience that meets the preferences of all our guests.It was our pleasure to host you, and we hope to welcome you back in the future for an even better stay. If there’s anything we can do to enhance your next visit, please feel free to reach out to us.Best regards,Mr. Rathana SOMRoom Division ManagerCambodian Country Club
訪客用戶
豪華一室房
入住於 2024 年 10 月
商務出差
39 則評論
4.2/5
很好
發布於 2024 年 11 月 20 日
還行吧。户外泳池最好。總體上,外國人比較多,中國人少一點。我的房間在1樓,陽光差點。
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our outdoor pool. We appreciate your comments regarding the guest demographics and will take your observations into consideration. We apologize for the lack of sunlight in your first-floor room and will explore options to enhance the experience for our guests. Your insights are invaluable to us, and we hope to welcome you back soon.Best regards,Rathana SOM (Mr.)Room Division ManagerCambodian Country Club
XiaomengziC
標準一室房
入住於 2024 年 11 月
商務出差
27 則評論
4.2/5
很好
發布於 2025 年 1 月 31 日
酒店內環境很好,很適合度假🏖️,但是房間設施和早餐太簡單
住宿方回覆: Dear XiaomengziC,Thank you for your feedback! We're thrilled to hear that you enjoyed our hotel's environment and found it suitable for a vacation. We appreciate your comments regarding the room facilities and breakfast options. Your insights are invaluable to us as we continually strive to improve our offerings. We hope to welcome you back soon for an even better experience!Best regards,Rathana Som (Mr.) Room Division Manager Cambodian Country Club & Hotel
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback. I sincerely apologize for the difficulties you experienced in locating our property and for your concerns regarding the room's condition. Your insights are invaluable as we strive to enhance our services and facilities.We appreciate your comments and hope to have the opportunity to provide you with a more pleasant experience in the future.Warm regards,Rathana SOM (Mr.)Room Division ManagerCambodian Country Club
匿名用戶
豪華雙人房
入住於 2023 年 9 月
商務出差
10 則評論
4.0/5
很好
發布於 2023 年 12 月 27 日
每次出差都這裏住
住宿方回覆: 親愛的客人, 感謝您抽出寶貴時間分享您對最近入住我們飯店的回饋。我們很高興您喜歡我們的設施和服務。對於您在我們住宿期間遇到的任何不便或缺點,我們深表歉意。我們希望將來有機會歡迎您再次光臨,並為您提供非凡的住宿體驗。親切的問候, Rathana SOM 客房部經理 柬埔寨鄉村俱樂部
住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are glad that you enjoyed our facilities and service. We sincerely apologize for any inconveniences or shortcomings you experienced during your stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay. Kind regards, Rathana SOM Room Division Manager Cambodian Country Club
astrasea
高級雙人房
入住於 2024 年 12 月
商務出差
19 則評論
5.0/5
超棒
發布於 2025 年 2 月 2 日
早餐很好,離機場也近
住宿方回覆: Dear astraseaThank you for your positive review regarding the staff, facilities, and food during your recent stay at our hotel. We greatly appreciate your kind feedback and are delighted to hear that you had a good experience. At our hotel, we strive to provide exceptional service, top-notch facilities, and delectable cuisine to ensure our guests have a memorable stay. Your review is a testament to our commitment to excellence.We look forward to welcoming you back soon for another outstanding experience.Best RegardSom RathanaRoom Division Manager
訪客用戶
高級雙人房
入住於 2023 年 2 月
商務出差
34 則評論
4.0/5
很好
發布於 2023 年 3 月 21 日
環境很安靜,服務態度好,早餐豐富。
住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are glad that you enjoyed our facilities and service. We sincerely apologize for any inconveniences or shortcomings you experienced during your stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay. Kind regards, Rathana SOM Room Division Manager Cambodian Country Club
訪客用戶
精緻一室房
入住於 2025 年 2 月
商務出差
1 則評論
4.5/5
滿意
發布於 2025 年 3 月 11 日
符合心理預期,
住宿方回覆: Dear Valued Guest,Thank you for your review. We appreciate your engagement and would love to hear more about your thoughts related to psychological expectations. Your insights are valuable to us, as they help us improve our services and guest experience.If you have specific feedback or suggestions, please feel free to share. We look forward to hearing from you!Warm regards,Rathana SOM (Mr.)Room Division ManagerCambodian Country Club
訪客用戶
豪華雙床房
入住於 2025 年 1 月
商務出差
1 則評論
5.0/5
超棒
發布於 2025 年 2 月 24 日
非常滿意的體驗
住宿方回覆: Dear Valued Guest,Thank you for your wonderful feedback! We are delighted to hear that you had a very satisfying experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for more enjoyable visits in the future.Warm regards,Rathana SOM (Mr.)Room Division ManagerCambodian Country Club
kam wah Chan
標準一室房
入住於 2024 年 12 月
與好友旅遊
21 則評論
5.0/5
超棒
發布於 2025 年 2 月 2 日
酒店環境很好。
住宿方回覆: Dear Kam wah ChanDear valued guest,We would like to express our sincere gratitude for your continuous support of our hotel. Your loyalty and patronage mean a lot to us, and we are truly grateful for the trust you have placed in us.It is our utmost priority to provide you with the best possible experience during your stay with us. We are constantly striving to improve our services and facilities to ensure that your expectations are not just met, but exceeded.We hope that you have enjoyed your time at our hotel and that we have been able to make your stay memorable. Your feedback and support are invaluable to us, and we look forward to welcoming you back in the near future.Thank you once again for choosing our hotel. We truly appreciate your continued support.Warm RegardSom Rathana Room Division Manager
Nibawoguanzui
高級雙人房
入住於 2024 年 6 月
商務出差
16 則評論
5.0/5
超棒
發布於 2024 年 8 月 9 日
衞生:非常棒
環境:非常好
住宿方回覆: Dear Mr/Mrs, NibawoguanzuiThank you for sharing your positive review regarding the staff, facilities, and food during your recent stay at our hotel. We greatly appreciate your kind feedback and are delighted to hear that you had a pleasant experience. It is truly rewarding to know that our efforts have met your expectations. Please do not hesitate to contact us if there is anything else we can assist you with. We look forward to welcoming you back in the near future.Best regards,Mr. Rathana SomRoom Disivion ManagerCambodian Country Club.