This place has gone downhill since I stayed here in 2018 and the price is too high for what they offer. The decorations, bathroom door, and flooring looked very cheap (ex. plastic "floorboards" that were peeling up and made noise when I walked on them, bathroom door was plastic and had trouble latching, laminated paper with WiFi instructions looked dirty and creased). They never cleaned my room in 4 nights and seemed reluctant to help when my friend's air conditioner remote was broken (I think they knew it was broken when we checked in - I didn't tell them it was the remote from her room, but they could tell). It took them 15 minutes to check us out, partly because the staff member at the desk couldn't tell us if our credit card had been charged yet or not when we booked online. Cambodians were filming a movie one day by the stairs to my room and I felt awkward interrupting them to go into my own room. Dirty dishes were left out on tables one morning from the night before. I never got the Wifi to work, which was stressful because I went there with work I needed to do. It's still a decent pool and a lovely green setting, and my friend liked her food - I used to enjoy day trips there when I lived in the area. Right after staying here, I moved 15 minutes away to Sarina Boutique, which was $15 less per night, included a nice breakfast, cleaned my room daily, and had very professional staff. Much better!
翻譯
