Disharmony is the right name for this hotel. This hotel ruined all the wonderful impressions of Cambodia and the wonderful locals. Staff who allow you to be rude and imitate, is it a service? The senior manager hating people is not boring to work with them. Hotel policy: I have a room booked I need an early check-in rooms available at the moment are available, pay 100 %of the cost for the identical room and for breakfast too, why the second breakfast? Hotel policy! Deposit $50 for a room with mould in the bathroom. Deposit so that they don't steal mould? When asked to give a room with a normal bathroom, wait for the maid. Half an hour later the maid came, but the room will be replaced! 40 minutes of waiting, I call the reception when they replace the number, the answer: the maid said it was a normal mould! What??? We won't give another number, no others! But the room is mouldy! Do you want to clean the bathroom? Pay for an early check-in and we'll be cleaning your room all the time! It's all the company's policy! And give answers for 40 minutes! And if you don't like something, everyone says it's okay, it's a problem with you. Avoid this place. And yes, mould is very harmful to health and it's not the norm!!!!!
I have stayed at Harmony hotel a few times now over the years and always enjoy my stay. The staff are always friendly and welcoming and have always rectified any issues that arise with prompt care. Great location in amongst it all, a little pricey but makes up for in convenience. Wished the beds were a little softer as I am getting older. All in all I will come and stay again.
Danny
住宿方回覆: 尊敬的亞歷山大先生,謝謝您分享您的評論。在仔細檢查了詳細資訊和隨附的客房照片後,我們認為此評論可能是錯誤地發佈在 Harmony Phnom Penh Hotel 的。您照片中顯示的客房與我們的任何客房設計或佈局均不符。我們深知旅行體驗的重要性,因此建議您仔細檢查飯店名稱,以確保您的回饋傳達至正確的飯店。再次感謝您,我們希望將來能再次熱情歡迎您的光臨。此致,Harmony Phnom Penh Hotel 團隊
Hanz Hun
豪華大床房
入住於 2025 年 2 月
獨自出遊
12 則評論
9.0/10
滿意
發布於 2025 年 4 月 1 日
A very clean modern hotel with spacious room, very friendly staff. Strategic location near river side, lots of F&B options.
翻譯
住宿方回覆: Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed our clean and spacious rooms, modern design, and especially the warm hospitality from our team.Our riverside location is indeed a favorite among guests, offering easy access to great food and entertainment options — we’re glad you found it convenient!We truly appreciate your kind words and look forward to welcoming you back to Harmony Phnom Penh Hotel soon.Sincerely,Harmony Phnom Penh Hotel Team
訪客用戶
豪華單人房
入住於 2025 年 6 月
獨自出遊
1 則評論
8.5/10
很好
發布於 2025 年 8 月 6 日
Enjoyed my stay, although room was on the small side and there was a tricky step into the shower / toilet it was comfortable enough and AC worked v.well. The pool was only a plunge pool but it had a superb view on the roof of the hotel.
Location is very handy for night market & river front promenade. Reception staff were excellent and welcoming, breakfast Very Good indeed with plenty of choice.
I would definitely return.
he staff were very helpful and friendly. The breakfast was delicious. The hotel is close to tourist attractions.
However, it is located near a market, so there’s a smell of food, and the parking space is limited.
翻譯
住宿方回覆: Dear Valued Guest,Thank you very much for taking the time to share your feedback. We’re so pleased to hear that you enjoyed our friendly and helpful staff, delicious breakfast, and convenient location near many popular attractions.We understand your concerns regarding the nearby market and limited parking space. As we are located in the heart of the city, close to the local lifestyle and street markets, some aspects like the surrounding environment may be more lively and unique. That said, we are always working to improve guest comfort and will take your feedback into consideration.We truly appreciate your support and hope to have the pleasure of welcoming you back to Harmony Phnom Penh Hotel in the near future.Sincerely,Harmony Phnom Penh Hotel Team
Alessandro Colanzi
豪華單人房
入住於 2025 年 8 月
獨自出遊
14 則評論
8.5/10
很好
發布於 2025 年 9 月 11 日
Very good location near by riverside. People friendly and very kind. Amazing breakfast with different choices.
翻譯
MYEIKI
豪華單人房
入住於 2025 年 8 月
商務出差
2 則評論
8.0/10
很好
發布於 2025 年 9 月 8 日
ホテルで落ち着いて仕事も出来き、場所も良くて、良かった。
翻譯
訪客用戶
家庭套房
入住於 2025 年 7 月
獨自出遊
1 則評論
10/10
超棒
發布於 2025 年 8 月 6 日
The place is very comfortable and the service is also good, it's not difficult to find food around there.
翻譯
訪客用戶
家庭套房
入住於 2024 年 12 月
家庭出遊
17 則評論
9.5/10
極佳
發布於 2025 年 1 月 25 日
Personnel très accueillant, belle chambre, bon petit déjeuner, Piscine excellente, j avais choisi l hotel pour sa piscine, je n ai pas été déçu.
翻譯
住宿方回覆: Dear Mr. Benoit,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our welcoming staff, beautiful rooms, delicious breakfast, and especially the swimming pool — it’s fantastic that it lived up to your expectations.We look forward to welcoming you back to Harmony Phnom Penh Hotel for another relaxing stay soon!Sincerely,Harmony Phnom Penh Hotel Team
Mick_68
豪華大床房
入住於 2025 年 7 月
家庭出遊
5 則評論
10/10
超棒
發布於 2025 年 8 月 11 日
Top Hotel direkt in der Innenstadt. Toller Infinity pool. Alles ok.
翻譯
匿名用戶
豪華大床房
入住於 2025 年 1 月
好友出遊
1 則評論
10/10
超棒
發布於 2025 年 2 月 26 日
地理位置優越,靠近湄公河,附近有很多美味的餐廳。酒店服務沒有特別的問題。
原文以 Google 翻譯
住宿方回覆: 親愛的賓客,感謝您抽出寶貴時間分享您的回饋。我們很高興得知您喜歡我們酒店靠近湄公河的優越地理位置以及附近豐富的餐飲選擇。我們也很高興得知您的入住體驗非常愉快,我們的服務也符合您的期望。希望在不久的將來您能再次光臨 Harmony Phnom Penh Hotel,享受再次愉快的住宿體驗。此致,Harmony Phnom Penh Hotel 團隊