越南濠莊悅苑飯店

I stayed at Dhawa during the September holidays. Before going, I read several reviews, which were somewhat mixed. However, after our stay, my family and I thoroughly enjoyed our time at Dhawa and had a very satisfying vacation. Of course, there were both positive aspects and some minor points of concern, but overall, I felt that this is a wonderful hotel. Pros: • The shuttle bus between Ho Chi Minh City and the hotel is included in the room rate, saving the hassle of arranging transportation. • The pool is not too deep; even in the adult pool, an average adult can stand upright with their face above water and breathe comfortably. • There are many child-friendly activities, including bubble pools, scheduled regularly, all at no extra cost. This is great since Ho Tram generally has limited entertainment options outside the resort. • All rooms have ocean views. While the rooms are not very large, the design is elegant. I especially liked the shower room design. • Most staff members can communicate in English. • Front desk, pool, kids’ club, spa, and bar staff were friendly and helpful. The staff at the kids’ club, bar, and spa left particularly positive impressions. • The breakfast buffet was satisfying, with especially delicious bread. • There is a free tea, coffee, and cookie service near the front desk; I particularly enjoyed the purple tea. Areas for improvement: • Some staff members were not familiar with the resort’s activity schedule. • Some vending machines were broken and could not be opened manually. • Combs and razors were not provided by default at the sink. I’m not sure if this is for cost-saving or environmental reasons, but it would be appreciated if these were provided in advance, as they are inexpensive items. Points understandable due to high occupancy during the holiday: • Long queues at the front desk caused some delays during check-in. This was likely due to overlapping arrival times from the complimentary shuttle buses. Other resorts offering free shuttles experience similar situations (e.g., Vung Tau Vias Hotel, Holiday Inn Ho Tram Resort). While the hotel technically meets the national 5-star standard for reception hall size (100m²), this is worth noting. • Breakfast buffet required a short wait. On both days, the wait was only about 5 minutes, which was acceptable, even for a hungry toddler. Overall, we were extremely satisfied with our stay. We would gladly return and would recommend this hotel to others. Thank you very much.