Unfortunately I had a very bad experience with this hotel I stay for 3 nights (9/06/2024 - 12/06/2024). When we checked out before 12:00, I forget my money in a drawer (680€). The next day I come to hotel and tell the owner I forget my money in the drawer. First it was gone and no one say they take it. Eventually a cleaning lady told the owner and the owner tells me that the cleaning lady took it and she has already exchanged the money to Thai Baht. She said she thought it was a tip. The room is around 40€ per night, why would I leave a tip of 680€ (inside a drawer as well?!?!) for someone I’ve never seen. She didn’t say anything to the owner or any other cleaner and left early that day the owner say to me. If you think it’s a tip, don’t you share it with your coworkers? So we asked her to give us back the money and she tells us that she exchanged the money and spend it all already. She spend 23.500 Baht in 1 evening and had only 3000 Baht left. For me it was very clear she just steal the money knowingly. After finding out all of this, the owner of the hotel said sorry, but other than that didn’t do anything about this and he’s said to me “ don’t blame this to my hotel” We needed to come to a solution by ourself with the cleaning lady and they just sit somewhere else. The story with the cleaning lady is to be continued. Than the hotel itself, staff overall is friendly and the room was fine but could have been cleaned better for sure, still dirty spots in the table and the shower. We also had company in our room: 2 lizards and 1 cockroach so based on that it would have been a bad review already.
翻譯