我們的叢林之家飯店的評論

住宿方回覆: Dear afolkertsma, Thank you so much for sharing such a wonderful and heartfelt review. We are truly delighted to know that you enjoyed your stay in our Half Moon Treehouse, the refreshing river, the playful monkeys, and the natural beauty of Khao Sok National Park. It warms our hearts to hear that both A. and KC made your experiences — from the exciting night safari to the perfectly arranged Cheow Lan Lake tour — so memorable with their knowledge, enthusiasm, and warm hospitality. We are truly honored that your time with us became one of the most beautiful parts of your journey through Thailand. Your kind words mean the world to our entire team. It would be our absolute pleasure to welcome you back for a longer stay next time, so you can enjoy even more of the nature, peace, and charm of our jungle home. With warm regards, Orana & Our Jungle House Team

住宿方回覆: Dear Joop, Thank you very much for your warm and wonderful review. We are truly delighted to know that you enjoyed our hospitality, care, and tours — especially with our guide, Sky, who was so dedicated and attentive. We sincerely hope to have the pleasure of welcoming you back again soon to create even more memorable moments together in the heart of nature. With warm regards, Orana & the Our Jungle House Team

住宿方回覆: Dear Carla, Thank you for taking the time to share your thoughts about your recent stay. We truly value your feedback, as it helps us improve and provide the best possible experience for all our guests. We are glad you had the opportunity to stay in one of the floating houses, which are owned and run by locals to preserve the unique charm of the area. Working with local partners can sometimes present challenges, but we are committed to supporting them in improving their offerings. We will continue to collaborate with them to ensure a better experience for our guests moving forward. We understand your concerns regarding the bedding, and we had discussed this during your stay. Please rest assured that replacements are being arranged to address this issue promptly. Regarding the meals, we noted that this was not mentioned when we spoke during your visit. Additionally, no concerns about the overall cost of the trip were raised at the time. However, we appreciate your comments, and we will take them into consideration to further refine our service offerings. We are continually improving and striving for excellence, and we aim to enhance the floating house accommodations by aligning them with higher standards to better serve our guests. Thank you again for your valuable input. We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations. Have a good time, Robert General Manager

住宿方回覆: Hi 15536QRalexandram, thank you very much for your positive and friendly feedback; it's wonderful to see that you enjoyed the beautiful location of our resort and our arranged tours. Thank you again for staying with us.

住宿方回覆: Hi 257cynthiam, merci beaucoup, we are very pleased to see that all was perfect, this is wonderful for us to hear and we will certainly share your comments with our team. Thank you again.

住宿方回覆: Dear Phil and family, It was an absolute pleasure having you here at Our Jungle House, and we are thrilled that your experience was so memorable! From the moment you arrived, your warmth and energy truly made an impression on all of us. We are especially grateful to have been part of your birthday celebration, and it brings us great joy to know that your time here was enriching and special. The thought of welcoming you back for another birthday celebration at Our Jungle House makes us truly excited! Whenever the time comes for another adventure, we’ll be here, ready to make it just as unforgettable. Thank you for sharing your experience—we look forward to celebrating with you again in the future! Enjoyed Krabi and Koh Lanta! Have a good time, Robert

住宿方回覆: Dear Scalpausoleil, Thank you for sharing your feedback with us. We are happy to hear that you appreciated the spaciousness and uniqueness of our treehouse accommodations, offering a true immersion in nature. Regarding the need to use a mosquito net, our concept prioritizes an authentic connection with the environment, and our accommodations are designed to maximize that experience while ensuring optimal comfort. We regret that your stay did not fully meet your expectations, particularly in terms of ambiance and accessibility. To make arrivals easier for our guests, we offer transportation services and are within walking distance of the national park. We take your comments into account as we continuously work on improving our service and hospitality. We hope you’ll give us another opportunity to provide you with a more enjoyable experience tailored to your expectations. Best regards, Robert Merci d'avoir partagé votre avis avec nous. Nous sommes heureux de savoir que vous avez apprécié l’espace et l’originalité de nos chambres dans les arbres, offrant une véritable immersion en pleine nature. Concernant la nécessité d’utiliser la moustiquaire, notre concept privilégie une connexion authentique avec l’environnement, et nous avons conçu nos hébergements pour maximiser cette expérience tout en assurant un confort optimal. Nous regrettons que votre séjour n’ait pas entièrement répondu à vos attentes, notamment en termes d’ambiance et d’accès à l’hôtel. Pour faciliter l’arrivée de nos clients, nous proposons des services de transport et sommes situés à distance de marche du parc national. Nous prenons en compte vos remarques pour continuer à améliorer notre accueil et notre service. Nous espérons que vous nous donnerez une nouvelle opportunité de vous offrir une expérience plus agréable et adaptée à vos attentes.

住宿方回覆: Estimado Juan, ¡Gracias por compartir su opinión con nosotros! Nos alegra saber que disfrutó la experiencia en la casa del árbol y que realmente se sintió inmerso en la selva. La estancia en la casa flotante es una vivencia muy especial, y nos encanta saber que también la disfrutó. Nos alegra que la cocina con bambú y el trekking con exploración de la cueva en el parque Khlong Phanom hayan sido los puntos destacados de su aventura. La cueva es realmente impresionante, y apreciamos mucho su recomendación. Lamentamos que algunas de las otras actividades no hayan estado a la altura de sus expectativas. Dado que nuestras experiencias se desarrollan en plena naturaleza, pueden variar según las condiciones y la presencia de vida silvestre. Nos esforzamos por ofrecer excursiones atractivas que resalten la belleza de Khao Sok, y su opinión es muy valiosa para seguir mejorando. Esperamos darle la bienvenida nuevamente para otra estancia llena de naturaleza y aventura. Saludos cordiales, Robert Dear Juan, Thank you for sharing your thoughts with us! We're thrilled to hear that you loved the treehouse experience and found it truly immersive in the jungle. The raft house stay is certainly unique, and we’re glad you enjoyed it as well. We’re happy to know that the bamboo cooking and the cave trek in Khlong Phanom National Park stood out as highlights of your adventure. The cave is indeed a breathtaking sight, and we appreciate your recommendation! We’re sorry that some of the other activities didn’t meet your expectations. As our experiences take place in the natural environment, they can vary depending on conditions and wildlife presence. We always aim to offer engaging excursions that showcase the beauty of Khao Sok, and your feedback is valuable in helping us refine our offerings. We hope to welcome you again for another stay filled with nature and adventure! Have a good time, Robert