We booked a family room (two spacious bedrooms and one living room) for two nights in December 2023. What was good: - The resort is okay in itself with all the standard facilities expected. - the swimming pool is nice. - the landscaping is pleasant. The resort was nicely decked up for Christmas. Spreading the holiday and festive mood. - sea view is nice. We spent some hours just relaxing in the beach bar What can be improved: - There are few shortcomings that render this place not worth the money I paid. - Guests were smoking away on all the lounge chairs around the pool and at the beach bar. - The beach is very small and guests were being told not to go in the sea. There were no water sports on offer. - Breakfast was so so. The bakery section was really sub-par with bread not looking fresh. - the family room , being the largest set of rooms in the entire resort, did not have a balcony. Nor was it having a sea or pool view - There was a gym that was very sub-par. - At the time of check-in, I had paid for my whole stay but was asked to give a VND 1m deposit for any expenses! Haven’t had this bizarre experience anywhere before in my life 😀
美奈阿利亞別墅飯店坐落於美奈-中央海灘,優越的地理位置使它成為潘切一個令人嚮往的住宿選擇。 在該地區觀光很容易,保大3號避暑行宮、Happy Tour和Adi Kites都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括Phuong Spa、WillyWillySchool和MYKITECLUB。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有國際長途電話、雨傘和房內保險箱。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。浴室配有拖鞋、24小時熱水和浴缸。閒暇時間在飯店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Ganesh Indian Restaurant(印度菜)、Sunset Restaurant(其他)和Nhu Lin(亞洲菜)不妨可以試試。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括室外泳池和Spa。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。飯店為旅客提供接站服務,舒適到家。
訪訪客用戶2024.01.08
Great and kind staff, can speak English. Love the room very big and clean. The restaurant is very good for a hotel and I really enjoyed breakfasts there. They offer a lot of types of massage and they are awesome. I recommend this place
對於想要捕捉潘切城市風采的旅客來說,恩典度假村是一個理想的選擇。包括Dream Spa Mui Ne、Dragon Beach Bar & Lounge和Lotus Lake都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括BaiDaOngDia海灘、Bana Bana和Pink Family SPA,旅客可以將行程安排的更加緊湊。在餘暇時間,可以選擇去飯店的酒吧喝上一杯飲料,驅走所有的疲憊。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Uzbechka(海鮮)品嚐下一流的推薦美食春捲,Indigo Restaurant(披薩)和Mot Nang Seafood Restaurant - Bo Ke(越南菜)是另外兩處不錯之選。旅客可以在閒暇時間去飯店的休閒區,提升健康幸福感。飯店設有商務中心,為旅客提供高品質的商務服務。飯店會為旅客提供便捷的禮賓服務。
We stayed 4 nights at this hotel Overall the facilities are second to none and the staff is really friendly. But there were some things that surprised us a bit. Example 1 Upon arrival we got the opportunity to pay 30 % upfront. If we didn’t do that, we didn’t have the opportunity to put drinks, food etc. on the room, but we would instead have to pay cash (or credit card) each time. We asked why, but we didn’t really get an explanation about why that was the policy. We have never tried to pay deposit like that on a 5 star hotel before. Example 2 As mentioned earlier there are nothing to put on the staff. They are super service minded, polite and friendly. But when we are at a hotel like this, we expected the staff to at least speak some English. Of course some of them spoke ok English, but in general we used a lot of pictures and Google translate, just to be able to communicate properly. Example 3 Mini bar selection. When you open the freeze in the room it is empty. So the concept is that you shall contact them every time you want something. The selection was a little poor in our opinion. For instance no chips, Oreos etc, but just mainly something to drink.
Wonderful resort in a tropical, well-maintained garden. Additionally paid massage is good value for money. Breakfast - wide choice of tasty dishes. Later in the afternoon - restaurant a la carte. Staff - really friendly and helpful. Pleasant, relaxing stay after 10-day-travelling around Vietnam. Pools - really refreshing water, nice pool bar. Beach - fine, wide but the sea rather rough in February, rather for surfing, kite surfing not swimming. I recommend the stay here. Unfortunately, the area outside the resort premises - poor, dirty and neglected.
The resort is all extensive that you do not even need to leave the resort. The location itself is great if you want to have a quiter retreat, away from the bustling of Mui Ne. It takes about 15 - 20 minutes drive to central Mui Ne. Though, everything is here and you can spend days without going out. Every morning, I am awaken by the birds chirping and sounds of the crickets instead of the hustling and bustling of the city or traffic so this is good. I find that the staff were extremely helpful, breakfast was great and the guest relation officers who are always ever-willing to provide some insights. Their tours are somewhat comparable to outside prices (especially for a personalised one as compared to shared tours). There is a lift directly opposite to my room, and I could hear people drunkenly walking to the lift or talking while waiting for it. The resort has predominently European tourists who at times could be rowdy and difficult as they kept cutting me when I wanted to check-in disallowing the receptionist to focus on me. Nevertheless, the treatment provided by the staff are the same. I only have one major issue where I had booked a massage and the masseuse waited in the room for me to undress instead of allowing me time to prepare myself which is the norm. There were also no drinks (as per normal customs) provided after the massage for a resort that is of such high luxury.
The pictures of the hotel are very old! The hotel in general needs a renovation. At first we thought we were at the wrong hotel. Please make new fotos so that the guest know what they book, otherwise it is a total scam! Breakfast ist ok, not much offers for vegetarians. The beach ist dirty and full of waste, nobody cares. Definately take a towel. Sunchairs are dirty. DO NOT RECOMMEND A STAY AT THIS HOTEL!
17 則評論
3.7/5
每晚起價
VND 832,265
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4.7/5
很好
訪訪客讓人放鬆的好環境,貼心小服務處處顯見,是個渡假放空好地方 our group from Taiwan, the first time we visit Mui Ne, the staff is very friendly and helpful , there are many options in breakfast , we really satisfied with the full body massage . There are one staff can speak Chinese in reception.
MMartusiaI had a wonderful stay at this hotel. The property itself was beautiful, and the service provided by the staff was exceptionally friendly and attentive. The pool and pool area were fantastic, also the Beach offering a great place to relax with a superb view. Additionally, the food was delicious, adding to the overall positive experience. I highly recommend this hotel for a delightful and enjoyable stay.
訪訪客用戶Fantastic hotel ! Close by to all the amenities! Clean and very friendly staff ! Spoke good English Especially Hanh and thung nhung at reception who couldn’t do enough for us ! They made our stay amazing ! Even got upgraded ! Highly recommend this hotel !
When first coming to the resort, I was well treated by the receptionist with a welcome drink. The bungalow is wide, with essential amenities during the stay. However, the air conditioner temperature is little bit high, so the room cannot be cool enough. The view to the beach is exceptional. The pool is great with a quality and cleanliness. I would come back if there's any chances.