皇宮飯店

We held our 60th wedding anniversary in the front room. There were 30 people, family and friends including 5 children. The young lady organising the evening was excellent! Everything ran smoothly, the food and service was faultless. I also had my 80th birthday party there and that went perfectly as well! Thank you to all the staff for a very enjoyable evening! John and Ruth Beckett.

We were welcome by the reception staff who were most helpful and informative. Sharlene was outstanding with a few questions we needed help with and nothing was too much trouble for her. She had a great sense of humour and professional at the same time. The room was good and immaculate with a great tea and coffee tray. The breakfast room was really nicely decorated and very comfortable. The hot and cold selection for breakfast was really good. Again all the breakfast staff were so helpful and friendly, nothing was too much trouble...The Palace Hotel is in the perfect location and provides free parking. We had a wonderful stay ..... Thank you so much everyone

Stayed there on the 8th for a school reunion. Very pleasant welcome with a very nice room. They have Poretti in the bar and very reasonably priced. But the stand out for me was the breakfast. Quite possibly the best cooked breakfast I’ve ever had, made to order so nothing under lights. Worth a return trip just for that.

A party of 9 of us stayed here as part of a theatre tour. Overall experience was excellent but could have been a disaster. The radiator in my room was broken, the temperature became unbearable, it was late at night and the hotel was fully booked. Staff did everything they could to help fix the problem, I was eventually moved to a different room, which wasn't on sale due to a previous leak in the ceiling, the room was fine and thankfully cold. The manager very kindly did not charge for the first night. I needed the use of a printer for work stuff, again the manager was so helpful and let me send documents to her to be printed and also trusted me with their guillotine for the evening. Food was great too, nothing was too much trouble for the team here. Thanks everyone!

Our experience of the Palace Hotel to date is confined to having an early evening meal there prior to attending a concert in Peterhead within the past few days. Having looked at possibilities on-line, we had booked in advance, and have never ever been to this hotel before, our home city being Aberdeen (35 miles away) and our trips to the Peterhead area usually taking the form of a 'whole day package' in our car along with some visitors: that particular coastal area being a highly rewarding part of Scotland to aim for when looking to plan a mid-summer 12-hour day trip out and back from Aberdeen for the day. We enjoyed our Palace Hotel , Peterhead dining experience very much. The lady on reception could not have been more welcoming, and the same was true of the staff in the upstairs dining area. We enjoyed the rather old style feel of our surroundings, which have been sympathetically modernised, with plenty of space still between tables, comfy chairs, ample space on the table tops and plenty of interesting photos and artwork on the walls to take a look at. Smartly dressed waiters really knew their jobs, and the pacing of everything was very well judged. A 5-star hotel could not have looked after us better in terms of quality of service, our having booked an early table (5 pm) because of our early evening engagement. With only four or five tables occupied at the time, the quality of the attention we received was all we could have wished for. The well-balanced, plenty of choice standard menu is on--line, and, to our surprise, there were Specials of the Day too. One was a pork stroganoff with rice and vegetables. Sensibly priced, it a arrived piping hot, attractively presented and packed with pork. Really good value. Watching the head waiter at work made the years roll back. A trio at a nearby table had their meals brought to them 'old style', with the waiter balancing a large silver salver one-handed at shoulder height as he approached their table, and then taking the time to set them down carefully. On this salver were all three meals, again very well presented and of considerable size. How the years rolled back, and various film scenes sprang to mind! We really could not have been better looked after in terms of service, and being treated in that way got our evening in Peterhead off to an excellent start; and all the more so when the hotel owner made clear to us that, provided we felt we could cope with the walking (we are both in our early eighties), we were welcome to leave our car in their hotel car park for the duration of the evening rather than fight for a parking place (and worry about finding one!) that bit closer to the concert venue, which was a 10-minute walk away. So very kind and thoughtful and, for us, a godsend: we coped fine with the short walk. Good food, highly attentive service, and not at any point addressed as "You guys". What a start to our evening at the opera! (Scottish Opera on tour, small scale. Superb.) W

Stayed one night here in November. Staff were the highlight of our stay very friendly and helpful. Our bar meal was just OK The fish and chips had dry peas and a lettuce rich salad mainly salad!!! Our room had a towel rail in the bathroom which worked but the radiator in the room didn’t. Fortunately it wasn’t too cold that night and the bed was very comfortable.