八打靈再也阿瑪達飯店的評論

住宿方回覆: Greetings from Armada Hotel,Thank you for your feedback. We are truly sorry for the cleanliness and service issues you encountered, including the dust, stained pillowcases, and missing amenities. We will address these concerns with our housekeeping team to ensure they are resolved.We also regret the confusion regarding taxes and the language barrier at check-in. Your comments are valuable, and we will work on improving communication and service.We hope you’ll give us another opportunity to provide a better experience in the future.

住宿方回覆: Greetings from Armada Hotel,Thank you for taking the time to share your feedback. We sincerely apologise for the issues you encountered during your stay. It is concerning to hear about the misunderstanding with the bed and your missing headrest. We take such matters seriously and will investigate this further to ensure it does not happen again.We also regret that the cleanliness and lighting in your room did not meet expectations, as well as the dust issue with the air outlet. Please rest assured that we will address these matters with our housekeeping and maintenance teams to prevent future occurrences.We truly appreciate you bringing these concerns to our attention and hope you will consider giving us another opportunity to provide you with a more pleasant stay.

住宿方回覆: Greetings from Armada Hotel,Thank you for your feedback. We apologise for the inconvenience and will review the towel provision and gym facilities for improvement. Your comments on hygiene are also noted as we continuously strive to enhance our guest experience. We hope to welcome you back for a better stay.

住宿方回覆: Greetings from Armada Hotel Petaling Jaya,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our newly renovated, spacious, and stylish rooms. We're especially grateful for your kind words about our front desk staff — we're glad they could assist you efficiently with your early morning Grab booking.It's also wonderful to know that our housekeeping and concierge teams left a positive impression. While we understand that the nearby train noise may take some getting used to, we're glad it didn’t affect your rest.We look forward to welcoming you back for another pleasant stay, and if there's anything we can do to make your visit even better, please let us know!

住宿方回覆: Greetings from Armada Hotel Petaling Jaya,Thank you for sharing your review. We're delighted to hear that you found our location convenient, with easy access to the light rail station, Decathlon, and nearby amenities. Your feedback is much appreciated, and we look forward to welcoming you back soon!

住宿方回覆: Greetings from Armada Hotel, Thank you for sharing your feedback with us. We sincerely apologise for the condition of your room, especially the bathroom, and for any discomfort this caused during your stay. This is not the standard we strive to maintain, and we are addressing these issues with urgency. We’re glad to hear you found our front desk service to be good, and we appreciate your kind words in that regard. Your feedback is invaluable as we work to improve both our facilities and guest experience. We hope to have the opportunity to welcome you back in the future for a much better stay.

住宿方回覆: Greetings from Armada Hotel, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our hospitality and convenient location. We hope to welcome you back soon for another pleasant stay!

住宿方回覆: Greetings from Armada Hotel Petaling Jaya,Thank you for sharing your recent experience with us. We're pleased to hear that you enjoyed the comfort of your room, the welcoming atmosphere of our lobby.

住宿方回覆: Greetings from Armada Hotel Petaling Jaya.We are truly sorry to hear about your experience and take this matter very seriously. Please accept our sincerest apologies for the inconvenience and discomfort caused. Guest comfort and safety remain our top priorities, and we thank you for bringing this to our attention.

住宿方回覆: Greetings from Armada Hotel Petaling Jaya,Thank you for sharing your feedback. We’re glad to hear that you found our hotel to be a standard and reliable option with acceptable facilities and courteous service. We appreciate your note regarding the early closing of nearby convenience stores and the limited dining options in the area. Your suggestions are valuable, and we will take them into consideration as we continuously work to enhance our guests’ experience.We hope to have the opportunity to welcome you back soon!

住宿方回覆: Greetings from Armada Hotel,Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand the importance of providing excellent service and are disappointed that we fell short in your case.Regarding the lack of Chinese-language service and amenities like toothbrushes and slippers, we’ll review our processes to improve the guest experience. We also take your comments about service attitude seriously and will address them with our team to ensure a more welcoming environment.We truly appreciate your insights and hope you’ll give us another chance to provide you with a more pleasant stay in the future.