八打靈再也喜來登飯店

Great location and easily accessible by Grab. I arrived in KL much earlier than expected and reached the hotel at 5am. The staff mentioned that check-in was possible from 8am, but with an additional charge of RM150. Since I didn’t want to pay the extra fee, I waited in the lobby until 10am. When I finally got a room, I was told I could either have a single bed with a bathtub or a twin bed without one. Since I needed two beds, I had no choice but to take the twin room and forgo the bathtub option — even though I had booked a twin with a bathtub. After a long journey and with appointments to attend, I couldn’t wait any longer. I had requested early check-in via Trip.com beforehand, but the hotel said they never received the request. Despite the inconvenience and mix-up with the booking, there was no apology or gesture from the hotel. To make things worse, since I booked through Trip.com, I also didn’t earn any Marriott points for this stay. While I understand early check-in is subject to room availability, the overall experience was very disappointing. Other than that, room was spacious and clean. Toilet was a little small though.

Sheraton Hotel Petaling Jaya – Honest Review I booked 4 rooms for a recent stay. Overall, the experience was mixed. Rooms: 3.5/5. One room had no floor drain in the bathroom, which is a basic expectation. The other three had drainage, but water pooled around the toilet area—poor design or maintenance. Pool: Basic. Nothing special, just functional. Parking: Too small for larger vehicles like SUVs. Tight and inconvenient. Breakfast: 4/5. Good spread and decent quality. One of the stronger points. Staff: Excellent service throughout. Friendly, fast, and professional. 5/5. Lift: Only confusing, the system isn’t intuitive for first-time guests. Sheraton PJ has strengths in service and food, but room and facility issues affect comfort. Worth considering, but don’t expect perfection.

I had a pleasant stay at Sheraton Petaling Jaya Hotel. The room was spacious, clean, and well-maintained — classic Sheraton comfort. The bed was especially comfortable, ensuring a good night’s rest. Service from the front desk and concierge was friendly and efficient. Check-in and check-out were smooth. I also appreciated the secure parking and the direct lift access to the hotel floors. Location-wise, the hotel is well-situated for both business and leisure, with easy access to Kuala Lumpur and nearby malls. Overall, a reliable choice for a comfortable stay in Petaling Jaya. I’d recommend it, especially for business travelers or a short city getaway.