阿爾伯克基寵物友善飯店

女僕很好。房間過時不是她的錯。浴室水龍頭鬆了,淋浴旋鈕壞了,沒有正確的方向轉來變熱/冷。傢俱磨損。浴室邊緣卡住。滑梯門沒有打開。作爲溫德姆會員,我本來希望有一個更好的房間。前台工作人員很好,高效,彬彬有禮。牀很好,但基於缺乏更新,我覺得房間裏“髒”。不是因爲女僕和清潔。她真的盡了最大的努力,擁有了一個舊房間。早上的自助餐,地板上炒雞蛋,淡化了 OJ 。不是很誘人。對不起。該位置適合氣球嘉年華,但設施需要更新。

我們第一次到達時，他們說二樓沒有電梯。他提供了兩次幫助搬運我們的東西，但這只是很短的時間。感謝報價。較小的酒店，擁有大量客戶服務。他們在桌子上免費得到了奧的斯餅乾和冷水。然後，在下午5點免費贈送IBC Root Beer瓶和其他物品的墨西哥捲和玉米片。我們本來可以在那裡免費享用晚餐！房間很棒。老實說，我剛預訂了這本書，因為它很便宜，而且我們也不打算在房間里呆太久。實際上是一個很棒的發現。我丈夫真的很喜歡他們的免費早餐。他感謝工作人員的逗留。

To Whom it may concern, I was extremely underwhelmed by my stay at this hotel. First, checking in the gentlemen who helped me was rude. When I had to come back down to tell him my room key did not work, he talked to me as if I had never used a hotel room key before. I explained to him that when swiping the key, it kept turning red, then he realized he made a mistake and gave me a room whose key access did not work. Strike 1. The room did not have a fridge despite on their Marriott website, the amenities stated that a refrigerator was included. Strike 2. Out of the 5 nights we stayed, our room was only cleaned 2 times. We came back to the room usually around 3pm so we expected the room to be clean but unfortunately it was not clean 3 times. Also when our rooms were cleaned, we were always shorted towels. There were 3 guests in the room yet we always kept getting 2 towels. It was annoying that we had to keep asking for more towels. Strike 3 Since we had to ask for towels every day, asking for more towels was a hassle. Out of the 3 times I asked, only once did housekeeping bring an extra set. The other 2 times, no one ever showed up. Again frustrating that I started going to the pool area and grabbing towels from there. Strike 4. The morning manager for the bar/restaurant was incredibly rude. We wanted hot water to make tea and when we ask the morning manager our first morning, she wanted to charge us for hot water. That was absurd! It's water! When we tried again during the night manager, she was nice enough to bring us hot water when we brought our own bottle. Seriously it's hot water, no one should charge for that. Strike 5. I have stayed at Marriott hotels before, but this one was by far the worst one. The whole staff needs a new training session on hospitality.

停車場很大，露天的並且免費。房間很大，就是裝修偏老。整體服務不錯，位於市郊，附近很多餐廳，也很安全。

我們本來沒有計劃住這家酒店,但在入住了另一家傳統酒店後,當我們發現我們的回程航班被取消時,它在我們的名單上名列前茅。由於預訂中心在早上的那個時間沒有開放,所以我很早就在網上預訂了。(早上5點)我記得在那個星期早些時候我們入住洛雷託的The Inn和Spa期間,在傳統頻道上看到酒店預覽。我們一拿到租來的車,喝了點咖啡,就跟酒店聯繫,問我們能不能把行李放下,因爲很多旅遊景點都接到了關於汽車闖入的警報。我們被告知,我們絕對可以做到,並直接過來。服務員詹姆斯迅速有效地處理了我們的行李。我們在下午2點左右回到酒店,看看我們是否能夠提前入住。前台的Sarah非常親切熱情,同時短暫地聆聽我們的困境。她讓我們提前迅速高效地入住。房間很漂亮,非常舒適,提供了我們所需要的一切便利。每個人都是如此的善良,樂於助人,甚至酒店保安Michelle也非常熱情,她爲我們租的房刷掉了雪。絕對喜歡這家酒店,迫不及待地想回去。

我真的很喜歡我在這個酒店的住宿,並對舒適的住宿和設施感到驚喜。通過希爾頓榮譽客會應用程序入住並使用數字鑰匙系統訪問酒店和房間很方便。國王套房非常寬敞,臥室與客廳/小廚房分開。一切都很乾淨,維護得很好。小廚房裏備有咖啡機、微波爐、冰箱/冷凍機、幾個地方設置、一些用具和兩個烹飪鍋。客廳沙發很舒服。牀和枕頭也很舒服。暖通空調系統工作得很好。有足夠的插座和一些USB充電插頭。我唯一的房間抱怨是淋浴水壓低(可能是節水功能)。酒店相當安靜。我的房間在面向卡特勒大道的物業的一側,沒有交通噪音。只是偶爾有其他客人的噪音。大堂和早餐區很吸引人。大堂總是有咖啡,這是一個很好的接觸。免費早餐有各種各樣的項目,甚至一些當地人最喜歡的菜,如青辣椒和淡馬菜。酒店在一個相當安靜的地區,感覺比鎮上其他地方更安全。有警告不要把貴重物品留在車上,但沒有明顯的問題。酒店位置便利,靠近大型購物中心和許多餐館。步行距離近有Trader Joe's。附近甚至有一家貓咖啡館。阿爾伯克基的大多數景點和機場都是10-15分鐘車程,桑迪亞公園大概30分鐘。