"出入方便，乾淨整潔"

"設施太舊了， 衞生還可以， 服務基本沒有"

"位置優越,如果你在遊樂場有活動。但是服務非常缺乏。首先,房間。吵鬧的通風裝置。牀上用品,在一個全新的財產,僵硬和刮痕。不是萬豪的質量。早餐選擇非常缺乏,很一般。我們給酒吧兩次,喝了飲料,試圖點菜。一個團體告訴我們,他們的食物花了2個小時才來。我們被告知雞翅15分鐘。近一個小時後,我們改變了去的訂單。他們煮得過火,一點也不胃口。到目前爲止,在這次住宿中,令人遺憾地失望。房間裏的廁所座椅完全壞了,花了兩份報告才把它固定下來,而客房服務錐只“每兩天”。"

"My stay was very good overall until the day of checkout. I used the gym both evenings and was impressed with the quality of the equipment. The gentleman who checked me in was very pleasant, and Paul, who handled my checkout, was also courteous and professional. However, after leaving the property I noticed a $6.48 charge on my card. When I called the hotel, I was informed the charge was for two bottles of water. This was concerning because there were no bottles of water in my room when I arrived, and housekeeping did not service my room during my stay. When I spoke with the manager, Jai, to explain the situation, the interaction unfortunately became very uncomfortable. Instead of reviewing the concern, she accused me of lying and implied that I was suggesting her staff had not done their job. I made it clear that I was simply explaining that there were no waters in the room upon my arrival, so I did not understand the charge. After roughly ten minutes of discussion, she eventually agreed to process a refund, but the conversation remained confrontational. When I asked if I could share one additional comment, the call was abruptly ended. This was a business trip, and my wife and I travel frequently and regularly stay at Hilton properties across the country. I have always associated Hilton with professional and respectful customer service, which made this interaction particularly disappointing. I have never experienced service like this at a Hilton property before. Because of this experience, I will not choose this particular location when working in Perry in the future. I do hope this situation is reviewed, as it does not reflect the level of service I have come to expect from Hilton."

"乾淨整潔，出入方便"