Disapointed that on arrival, we were given a piece of paper, (which we did not read until day 2), advising that the room would not be serviced daily, (by that time I had put the towels on the floor to be changed) only if you stayed for over a week then your room would be serviced after day 3 or 4, you can ask for clean towels but at a charge. Also you must remove rubbish and put it in the garbage room shute on leaving, otherwise your credit card would be charged. I have never experienced this in any hotel/motel, even 2-3 stars, resort any where else in the world. We stayed 4 days, on day 3 my husband asked for more toilet paper and clean towels, husband asked why our room had not been serviced, we were told, it was a studio appartment, reception was quite flippant, but agreed to the request, although did not replace either, had to go ask a second time, told we did not have to pay for the clean towels.
不錯
124 評價